**Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.** **_By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?_** **Join us—Where your Career is a Force for Good!** **Job Description:** **_WHY CHOOSE US?_** Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. **_WHAT YOU NEED TO KNOW_** **_:_** As a Quality Control Laboratory Manager in Manufacturing, you will be responsible for the management and control of all daily operations in the QC Lab. You will manage staff that manufactures, processes and performs testing on pathogen reduced platelet blood products for release to area hospitals for patient use. You will complete monthly QC testing for red blood cells and platelet products. In this role, you will be responsible for management and control of all daily manufacturing and logistics operations, including all staff, assigned volunteers, budgets, environment, and work processes. You’d be expected to ensure compliance with federal, state, Red Cross directives and regional policy, procedures, and regulations. **_WHERE YOUR CAREER IS A FORCE_** **_FOR_** **_GOOD_** **_Key Responsibilities_** **_:_** + Responsible for the management of laboratory staff and volunteers including, but not limited to, hiring, training, coaching, evaluating, and disciplining to ensure a well-qualified team and to enhance operational success and compliance.   + Serve as a resource for supervisors for complex technical issues.  + Ensure all functions are performed following all applicable regulatory policies and/or procedures and promptly to meet customer needs.   + Ensure compliance with state and federal regulations, regional policies, and procedures;coordinate the implementation of new or revised tests, procedures, and equipment with SOPs, CFR, and OSHA regulations.   + Ensure laboratory training and annual competency assessments are completed in compliance with established guidelines in the ARC training system.  May act as a trainer for department-specific curricula.  + Manage and evaluate workflow, distribution routes, and processes to ensure efficient and streamlined manufacturing processes to meet customer demand and required timelines in a cost-efficient manner. Participate in documenting, investigating, troubleshooting, communicating, and preventing recurrence of department problems, concerns, and complaints.    + Lead suspect product department investigations. Perform supervisory review of documents.    + May be responsible for tracking, trending, and analysis of laboratory data and the generation of reports.  + Serve as a departmental expert on the applicable computer systems; responsible for the accuracy of computer and physical blood component inventories.  _The_ _aforementioned responsibilities_ _of the position describe the general nature and level of work and are not an exhaustive list. _ **_Standard Schedule_** **:** Monday-Friday, day shift. On call work required. **Pay Information** : $85,000-90,000 salaried. _Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to_ _determine_ _your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role._ **_WHAT YOU NEED TO SUCCEED_** **_:_** + Bachelor's degree in an applied science required + NY State License 4 year Clinical Technologist license required + 4 years of related experience with laboratory experience + 3 years of supervisory or management experiencerequired or equivalent combination of education and experience + Good communicationskills and the ability to interact with diverse customers is required + Good computer skills and the ability to use the Microsoft suite (Outlook, Excel, Word, Power point)of products is required + Must meet state and CLIA requirements + Knowledge of blood products and suppliesand the ability to use a wide variety of lab/medical equipment preferred **_WHAT WILL GIVE YOU THE COMPETITIVE EDGE_** **_:_** + MT (ASCP) certifications or equivalent is a plus **_Physical Requirements:_** ​Requires standing, stretching, stooping and bending for extended time periods. Lift, pull, push and move objects of up to 50 pounds. May work in walk-in refrigerator/freezers for periods of time. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires **BENEFITS FOR YOU:** As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: · Medical, Dental Vision plans · Health Spending Accounts & Flexible Spending Accounts · PTO: Starting at 15 days a year; based on type of job and tenure · Holidays: 11 paid holidays comprised of six core holidays and five floating holidays · 401K with up to 6% match · Paid Family Leave · Employee Assistance · Disability and Insurance: Short + Long Term · Service Awards and recognition **_Apply now! Joining our team will provide you with the opportunity to make a difference every day._** _The American Red Cross is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._ ​ **_Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws._** AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS (https://www.americorps.gov/partner/partnerships/employers-national-service) partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday (https://www.redcross.org/volunteer/become-a-volunteer/urgent-need-for-volunteers.html) to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf)