Job Title : QR4370 Key Accounts Manager Telecoms ICT
Sector Title : Telecommunications
Area : Midrand
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To fuel the production of revenue by working towards personal performance targets as set out by Management To establish maintain and develop strong longterm relationships with your portfolio of assigned clients connecting with key business executives and stakeholders Liaising between clients and crossfunctional internal teams to ensure the timely and successful delivery of our products and services according to client needs Critical to the business growth agenda building new and leverage existing partnership opportunities with key customers in the Telecommunication Data Centre and Energy Sectors both Residential Commercial and Industrial
Key Performance Areas
Indepth product knowledge understanding of company capabilities and service and effectively communicating all offerings to the client Sales Process and Contract Management Strong customer relationships and comprehensive understanding of your clients and their activities Customer Intimacy Forecasting gap analysis planning and pipeline accuracy Meet assigned targets Weekly Score Cards for profitable sales volume and strategic objectives in assigned accounts Account profiling identifying new prospects and new opportunities within existing portfolio Manage budgets and implement tight controls Identify and grow opportunities within portfolio and collaborate with the sales team to ensure growth attainment Clearly communicate the progress of monthly/quarterly initiatives to all stakeholders Manage all nonconformances quality delivery etc and report accordingly
Preparation and submission of reports to the Head of Sales providing regular input on all account activity including status and call reports call ratio project planning on a weekly basis Understand requirements and expectations of key customers and facilitate service offerings to deliver remarkable customer experience Develop commercial opportunities right across the organisation and gain market share in a competitively and changing environment Identify internal capabilities gaps that need to be filled to successfully execute the strategy and provide recommendations to fill the gaps to achieve outcomes Be the goto expert and stay up to date with the latest trends and a deep understanding of what other peers and competitors are doing in the area
Requirements
Matric
Sales / Marketing Qualification Preferably a Bachelors degree
A minimum of 5 years External Sales experience but preferably 10 years Knowledge or background within the ICT Industry and/or Energy Sector Solid ICT Industry and/or Energy Sector Installation and Design background
Computer literacy MS Office Sound knowledge and understanding of the principles of product life cycle financial structures accounting procedures and purchasing processes
Thorough understanding of the operating environment TelecommunicationsICT and/or Energy Sector and principles of competitive advantage
Code 8 drivers&rsquo license and own reliable vehicle
Long working hours Required to attend meetings functions/events National travel required
Salary Market related
Please forward updated resume in MS Word with your application Note if no correspondence is received within 6 weeks of your application please consider your application as unsuccessful