RESTAURANT MANAGER JOB SUMMARY:
This position is responsible for managing the day-to-day operations of a Company operated Restaurant. The Restaurant Manager (RM) has full responsibility for the business including people, operations, and financial metrics. This position reports directly to the Restaurant District Manager.
RESTAURANT MANAGER EXPECTATIONS:
Provides excellent guest service in a fast and friendly manner; coaches and corrects team members as necessary
Recruits, interviews, selects, hires, and completes onboarding for all positions
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties. Delegates job responsibilities and shift duties and follows up to ensure completion
Establishes build to’s and maintains the production management system
Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
Supervises and coaches team members to follow guidelines for food preparation and production management
Ensures team members are properly trained on Brand and Company standards on an ongoing basis
Cascades all relevant information and maintains communication board
Implements new Brand campaigns and conducts new product training
Ensures product quality, food safety, and operational standards are met
Monitors and ensures accuracy of all cash, sales, and inventory control records
Communicates as required with Restaurant District Manager
Responsible for completing all daily, weekly, and period paperwork, inventory counts, cash counts, truck orders, schedules, and any other administrative duties as required
Guarantees a safe environment for team members and guests by following all government laws and safety codes, and reports facility issues to maintenance
Completes reports on all incidents following our 5-minute rule policy
Ownership for all financial and operational metrics, resulting in a profitable restaurant
Conducts team member check in’s and provides positive feedback badges in Workday; uses recognition to reinforce positive behaviors and performance
Implements progressive discipline to address deficiencies in performance or failure to adhere to company policies or regulatory requirements
Responsible for training a Restaurant Assistant Manager to be capable of successfully operating the restaurant in the absence of the RGM
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win
RESTAURANT MANAGER BENEFITS:Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts
Short-Term and Long-Term Disability
Vacation, Holiday, Personal, and Sick paid time off
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan
Mobile Phone Benefit
Quarterly incentive plan
Wait periods may apply
RESTAURANT MANAGER QUALIFICATIONS:
Minimum 2 years restaurant management experience required
Proficient in Microsoft Office Suite
Valid state Driver’s License required
Serv Safe© Manager certification preferred
Open availability required
Excellent communication skills
Motivates, coaches, and leads team members
Acts with integrity; keeps commitments
Contagious positive attitude
Conflict management skills
Exhibits a sense of urgency
Leads by example
Focuses on achieving results while having fun!
Team player who can work well with others or independently
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead
Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead
Circle K will make reasonable accommodations to known physical or mental limitations of an employee with a disability unless the accommodation is unreasonable or would pose an undue hardship.RESTAURANT MANAGER, RESTAURANT OPERATIONS
This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions, and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
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