Software Quality Analyst will test items completed by the development team as well as provide customer support when issues arise.

RESPONSIBILITIES

Develop test plans for testing of software in order to expose flaws and ensure all issues are resolved before the code is released to production Support Paycom’s customer service team in researching and resolving issues Working with development colleagues to provide direct solutions, constructive feedback and input on the software to ensure it meets customer expectations Maintain testing documentation Act as a customer advocate by learning how the user expects to use the system and then ensure it meets that needs Review team members documentation to ensure completeness before final project approval Perform other duties as assigned