Overview Quality Assurance Analyst Dublin, OH Position Summary The Quality Assurance Analyst is responsible for working as part of a team responsible for delivering high quality software projects across our financial technology brands. Through the application of systematic test tools and processes you will help deliver reliable, innovative and timely financial services products. You will be part of a team that develops, modifies, and executes software test plans; analyzes and writes test standards and procedures; maintains documentation of results; builds and deploys production software. As a QA Analyst for Community Choice Financial you will work closely with our Product Development, Systems Implementation, and Software Development teams in resolution of issues and creation of solutions. Essential Responsibilities Understand Company products and services and help form their test requirements. Serve as subject matter expert and QA point contact in one key product or technology area. Plan, execute and maintain up to date test cases, test runs and test plans defined for each of your assigned projects. Contribute to test automation and run available automated tests for each release and provide new automation requirements. Assist in software builds and deploys within both our test and production environments. Collect data and test run results for reporting and problem analysis. Detect, isolate, and drive defect resolution prior to production release. Document test execution results for each project and assist UAT testers and apply learnings to improve future testing. Identify any genuine concerns about the software quality that may need to be addressed for further consideration. Actively participate in scheduled and ad hoc meetings within the team or associated with specific projects. Understand applicable company policies, procedures and other job-specific instructive documents and materials. Conduct business and perform job duties in a manner consistent with the requirements set forth in all company policies, procedures and other directives, and in compliance with legal and regulatory requirements. Complete all compliance training assigned to them to understand the key provisions of law, regulation and internal policies and procedures applicable to their job duties, as well as the impact of non-compliance on the company’s reputation and success. Identify any practice(s) believed to be a violation of or inconsistent with, company policies, procedures or other directives, or in violation of legal or regulatory requirements for further review/consideration. Monitor processes and procedures to ensure safety and compliance. Model and teach the Company’s Vision and Values. Willing to work on additional tasks and responsibilities that will contribute towards team, department, and company goals, as directed by your manager. Minimum Qualifications Bachelor’s Degree in IT, Business, or related degree from an accredited college or university, or equivalent work experience. 1+ years QA experience. Working knowledge of software testing concepts and practices. Strong aptitude for learning both new software technologies and financial services products. Strong Oral and Written communication skills. Knowledge of SQL, Microsoft .NET, PowerShell or other scripting languages a plus. Knowledge of finance processes and/or experience in finance operations. Ability to operate independently and make good decisions. Ability to adjust to changing priorities, circumstances and direction. Ability to build and maintain strong relationships within the QA team and other internal departments. Ability to analyze complex relationships and configuration and communicate results in a clear, summary form. What We Offer Our Benefits Include* Flexible Paid Time Off A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development Performance-based career advancement Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program Company-Sponsored Life and AD&D Insurance Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance Diverse Culture and Inclusive Environment A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. Our Workplace Awards and Recognition We are honored to be recognized as a Military Friendly Employer for 2022, 2023, and 2024, a Best Company to Work for by InHerSight, and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023 and 2024. About Us The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our Customers, Team Members, and Communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® is the parent company to brands including Cash 1®, Check Into Cash®, CheckSmart®, Easy Money®, InstaLoan®, Rapid Cash® and Speedy Cash®, TitleBucks®, and TitleMax®. We are steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only. The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.