We are currently seeking a Quality Assurance Automation Analyst to join our Business Process team within Operations Strategic Support. The Business Process team provides process analysis and improvement solutions; utilizing technology enablers like LiquidOffice and DocuSign to build custom applications that automate the enterprise’s core processes.  As a Quality Assurance Automation Analyst, you will be responsible for project execution and change management, test case creation, manual testing, testing automation and troubleshooting, defect tracking, testing environments and continuously improving process quality.

As a Quality Assurance Automation Analyst, your focus will be:
Project Execution and Change Management

Independently review and analyze automated changes to the firm’s business processesPartner with Business Process Analysts, Business Process Engineers and Subject Matter Experts to determine expected results of changes and test those changes (manual or automated)Document automated test plans and test cases appropriately taking into consideration the scope of change, risk profile and technical complexitiesIdentify and communicate risks to project delivery; recommend mitigation strategies

Testing Automation and Troubleshooting

Design and develop automated test scripts utilizing an existing automation frameworkIdentify appropriate technology required for effective and sustainable automated testingMaintain and update automation scripts for the LiquidOffice Business Process Management Suite (BPMS) and other vendor platforms as neededCreate and maintain comprehensive test plans based on user story acceptance criteriaExecute automated test cases; identify undesired or unexpected behaviorsSchedule recurring automated tests to monitor the quality of business processes and project releases

Defect Tracking

Analyze the results of test runs and determine the root cause of the deficienciesDocument and communicate results and issues to project teams and key stakeholders

Testing Environments

Identify the proper components required to create and maintain testing environmentsSupport project teams as projects are migrated through development, user acceptance and production environments

Continuously Improve Process Quality

Research quality assurance automation standards and best practicesCollaborate with quality assurance associates in Information Technology; be an active member in the QA Community of Practice (QA CoP)Continuously deliver on quality assurance improvements that positively affect Baird’s business unitsPartner with cross-functional project teams; focus on building quality project deliverablesIdentify business process opportunities that can benefit from the automated testing framework

What makes this opportunity great:

Ability to work with a variety of teams and leaders, proving your ability to be flexible and highly adaptable.Unique culture that values diverse backgrounds and perspectives while emphasizing teamwork and a strong sense of partnership.

What we look for:

A minimum of three years of relevant experience and a proven track record of delivering substantial business results. Experience should cover areas of quality assurance, process analysis, business analysis, software development, and project management, preferably within a diversified financial services firm.BBA/BS in Management Information Systems, Information Technology Management, Computer Science, Business Administration or Finance is preferred, but equivalent experience is also considered.Proficient with Java  programming language.Proficient with Selenium Web Driver automated testing platform.Understand database architecture and querying; proficiency with SQLStrong analytical skills with the ability to perform complex problem solving. Excellent interpersonal, negotiation and influencing skills leading to trusting relationships with business partners and their leadership team. Ability to explain technical aspects across the organization; communicating appropriately to stakeholders with varying levels of technical knowledge.Demonstrated relationship builder; able to establish both internal and external working relationships in order to identify and implement strategies for business growth.Change agent who is able to work effectively and collaboratively in a team environment and with associates at all levels and in all areas of the firm.Advanced computer skills, with proficiency in Microsoft Word, Excel, PowerPoint, Project, SharePoint and Visio.Experience with load and performance testing is considered a plusExperience with Application Interface Program (API) testing and/or development is considered a plus.

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Commitment to Inclusion & Diversity

Baird is committed to inclusion & diversity for our clients, our associates and the communities where we live and work. This commitment stems from our culture of integrity, genuine concern for others and respect for the individual. We view inclusion & diversity as an ongoing journey – one of shared responsibility, continuous improvement and a focus on progress. We invite you to join us as we work together to foster an environment where diversity unites rather than divides us. .