Marshalltown, IA, USA
5 days ago
Quality Assurance Documentation Supervisor

As a Quality Assurance Documentation Supervisor, you'll lead with purpose and make a direct impact in our fast-paced, high-tech production facility. Join a team of innovators dedicated to delivering exceptional service and precision to our customers. This role is your chance to thrive in a dynamic environment, drive meaningful results, and grow alongside a global leader in manufacturing excellence. If you're ready to inspire others and shape the future of quality assurance, we want to hear from you!

In this Role, Your Responsibilities Will Be:

Establish and maintain a safe working environment; demonstrate positive safety behaviors and attitudes. Assign and coordinate work to maximize productivity and attain production schedule.  Oversee day-to-day operations, including authority for personnel actions.  Maintain and enhance employee qualifications, identify training needs, and address qualifications gaps. Manage and coordinate investigation of after-shipment requests from customers, ensuring timely and accurate responses.  Develop metrics to assess manufacturing conformance, including supplier documentation to ensure compliance and accuracy. Drive improvement of the metrics. Prepare necessary reports and provide regular feedback to management.  Who You Are: You can communicate effectively in various settings, including one-on-one, small and large groups, and with diverse styles and levels of the organization. You excel in defining issues, mapping out processes, and drilling down to root causes to gather relevant information. You balance planning with actionable steps to achieve business objectives.  For This Role, You Will Need: Associate degree or equivalent combination of education and experience. Previous supervisory experience or experience leading cross-functional teams. Strong attention to detail, excellent oral and written communication skills, and solid computer skills including MS Office Suite (Word, Excel, Access, PowerPoint) and MS Outlook. Ability to motivate a team, utilizing strong organizational, planning, and decision-making skills.  Legal Authorization to work in the United States - sponsorship will not be provided for this role.  Preferred Qualifications that Set You Apart: Bachelor’s degree with 2-3 years of related experience in manufacturing or quality. Demonstrated leadership abilities, including being disciplined, assertive, and energetic, to meet safety and production performance goals. Ability to manage multiple and conflicting priorities with strong interpersonal and customer relationship skills.  Our Offer To You:   We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage. Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.
 


 
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