Do you want to influence the experience of millions of customers? Do you want to work in a collaborative environment that impacts products from across the company? The Recipient Experience (REX) team owns and build customer-facing experiences which help us realize our mission of providing a perfectly executed, transparent, and flexible delivery experience that customers LOVE. Your solutions will provide the data needed to anticipate and resolve customer's questions before they are asked. At Amazon, we are known for our customer obsession. We need your ideas and your ability to take initiative, innovate, and produce results as we continuously improve the customer experience.

You will have the opportunity to work with a wide variety of technologies from front-end UI (both web and device) to back-end distributed web services to device software. You will own the quality of major deliverables end-to-end, working closely with multiple engineers and teams to execute them. Scaling, latency, and customer experience are top priorities as the business grows. This is a high visibility team where you will make a direct positive impact on customer experience and the business. If you enjoy broadening your technical skills and working in an environment that thrives on creativity, experimentation, and innovation, then this is the job for you!

Quality Assurance Engineers test code at the user level, both manually and with automated tools. Our QA Engineers are not pure black box testers; they test at the appropriate level and are able to understand software internals, debug problems using log files, and write automated tests with scripts and/or user-level automated tools. QA Engineers work with Software Development Engineers, and Business Owners to understand technical implementation of features. QA Engineers will also work with groups such as Product Management, User Interaction, and Customer Support to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests and driving the software development process towards quality focused methodologies, always seeking to avoid defects or find them earlier in the process.

Per the internal transfers guidelines, please reach out to the hiring manager for an informational through the "Request Informational" button on the job page.

BASIC QUALIFICATIONS
- 3+ years of software quality assurance engineering experience
- Knowledge of QA methodology and industry-standard and bug tracking tools
- Experience driving quality through process, instrumentation, requirements and testing
- Experience developing test strategies, test plans and test cases
- Experience communicating cross-functionally and across management levels in formal and informal settings
- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design



PREFERRED QUALIFICATIONS
- BS degree, preferably in Computer Science, engineering or other technical field
- Experience with usability best practices; able to influence and improve user experience
- Experience with Android, iOS or other mobile application development or testing
- Excellent verbal and written communication skills