At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
As a QA Engineer, you will oversee all testing activities assigned to the team, ensure they are performed in a timely manner with minimal technical debt, while maintaining the highest quality, and support the technology roadmap for the team aligned to leadership and business priorities.
As a QA Engineer you will be responsible for delivery of quality technology initiatives with the following focus:
Utilizes an expertise in quality assurance testing to develop solutions that enhance the business impact of activities such as ensuring the quality of systems, products, and business processes or servicesCoordinates with team members in the designated business area to review and adjust strategies for quality assurance testing practices.Adjusts testing procedures to ensure all acceptance criteria are thoroughly verifiedCoordinate End-to-End testing across different product and domain teamsDesign test automation scripts for UIs, web services, APIs utilizing Cyara Velcoity.Participate in peer reviews of test plans and test cases to gain insights into best practices and identify areas for improvement.Guides testing teams in developing comprehensive testing plans tailored to specific business needsAdapts testing methodologies to meet compliance standards and business requirementsAnticipates potential risks and challenges in the testing process and develops strategies to address them effectivelyAssist in developing test plans for system products, business processes, or services to ensure comprehensive coverage of acceptance criteria.Partner with development and other team members, and work closely with offshore QA teams to create agile test automation solutions, accelerating Schwab’s SDLC processes and meeting critical business objectives.Proactively communicates with team members and stakeholders to ensure they are consistently informed about relevant developments and plansMaintain tools used in during test development including source control, test management and release systems What you have
Required Qualifications/Experience
5+ years in Software Quality Assurance.Proficiency with using IVR Automation tools like CYARA Velocity and able to build automation scripts independently.Experience in testing IVR Applications, both DMTF & Speech, and contact routing testing experience.Experience with formal test tools like Atlassian Zephyr, HP Quality Center/Microsoft Test Manager, MS Team Foundation Server, Automation tools like Cyara/Hammer and Selenium.Familiarity with Selenium or other industry leading tool sets.Extensive experience converting business user stories and functional system requirements into test cases.Strong understanding of Agile, Iterative development process and methodologies.
Preferred Qualifications:
Contact Center testing experience and deep understanding of environments like NICE In Contact Cxone/Genesys Pure Engage cloud or similar.Experience with Agile software development methodologies and QA responsibilities within an Agile Scrum TeamAbility to work collaboratively in a fast-paced, highly energetic, geographically dispersed environment.Ability to communicate effectively, write detailed and thorough documentation, troubleshoot and problem solve.Passion for building solutions through automation, driven by innovation and commitment to lifelong learning Experience with financial domains is a plus. Options Apply for this jobApplyShareRefer a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Why work for us?Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.
Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future. Application FAQs
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