Amazon strives to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them a fast paced, technologically sophisticated, and friendly work environment.
In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire product lifecycle (from product development, to deployment, to support & service), embodying Amazon’s leadership principle: Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production; our mission is to transform “stand-alone work-cells” into “end-to-end integrated solutions” that are safe, easy-to-operate, easy-to-maintain, easy-to-deploy, and easy-to-service. Are you enthusiastic about the latest advancements in Mechatronics Sustainable Packaging (MSP) automation technology? Would you like to play a vital role in Amazon's dynamic growth? If you have a passion for making an impact on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org.


Key job responsibilities
• Develop an understanding and assess the quality of fulfillment center and IXD automation
• Ideate and author validation plans from a written set of product requirements with clarity on specific test cases to be executed against
• Measure and report machine metrics
• Provide thoughtful test reports which quantify and prove product maturity
• Collaborate with partner teams to ensure an aligned view on the quality of the product being validated
• Develop test scripts and other automation to aid in validation


About the team
You'll be joining a team of Engineers who genuinely care about the Customer. Engineers who use data and scientific methods to measure the quality of the product and who have a passion for not allowing failures into the field.