Description Are you passionate about quality and looking for an exciting challenge, while focusing on unique customer experiences? We are looking for an experienced Quality Engineer to join our team and make a difference! We take pride in our work - we work hard and play hard. Come join the Alexa International team! Our team focuses on expanding Alexa’s capabilities on a global scale. We take on the unique challenge of understanding the nuances of how Alexa enabled devices can serve customers’ needs in different cultures and locations. If you are interested in shaping the future of Alexa for customers around the world, come and join our team. The Role: QA Engineers test code at the user level, both manually and with automated tools. Our QA Engineers use black box, gray box, and white box testing techniques; they are able to understand software internals, debug problems using log files, and write automated tests and/or user-level test automation tools. Software QA Engineers work with Software Development Engineers to understand features and technical implementation. Software QA Engineers also work with groups such as Product Management, User Experience Design, and Customer Support to understand customer usage models and develop test plans and test suites that approximate real-world environments and regression tests. Software QA Engineers are also responsible for driving the software development process toward quality-centric methodologies. Responsibilities: - Evaluate device functionality and create test strategies and test cases to assess device quality for multiple regions. - Work with a team of quality engineering professions to ensure the highest quality product delivery against defined milestones - Provide detailed status reports for a wide range of stakeholders - Perform bug triage and defect tracking - Complete test execution and automation - Communicate with a wide range of stakeholders (users, other technical teams and management) to collect requirements, evaluate alternatives and develop processes and/or tools as needed to support the organization. Basic Qualifications - 4+ years of quality assurance engineering experience - Experience in automation testing - Experience in manual testing - Experience as QA lead on medium to large sized projects - Native Level Spanish proficiency (must have) Preferred Qualifications - Experience with at least one automated test framework like Selenium or Appium - Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $102,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.