Quality Assurance - IDL - FSQA Manager Lancaster, TX, USA Req #751 Saturday, February 22, 2025 The salary range for this role is $80,000 - $110,000 depending on experience. This role is based on site in Lancaster, TX. We are seeking an experienced and proactive FSQA Manager to ensure compliance with FreshRealm's food safety, quality, and regulatory standards in the Dallas area. This role manages and directs a fast-paced FSQA department across two FreshRealm facilities. They will drive food safety and quality culture, enhance compliance through process optimization, and strengthen leadership capabilities of their team. The ideal candidate will ensure maximum efficiency while at all times maintaining the highest standards of food safety and quality. They provide training and motivation to team members in a continuously improving environment. **Key Responsibilities** + Oversee quality operations and equipment to ensure conformance to specifications and make or order necessary process or assembly adjustments. + Conduct and ensure daily and general audits of FSQA operational activities are carried out. Ensure FSQA continues to deliver and drive the highest standards possible. Serves as the key point of contact during pre-operational checks and day-to-day functions. Discuss inspection results with those responsible for products and recommend necessary corrective actions. Verify product quality and ensure product knowledge. + Ensure products are inspected, tested, and measured for conformance to specifications. + Manage HACCP and GMP Program to ensure hygiene and good manufacturing practices (GMP) are being used. Provide technical support for the cross-functional teams to ensure a high degree of compliance with company quality and safety policy. + Work closely with onsite USDA inspector. + Ensure that raw materials, packaging, labels, and final products that do not meet acceptance criteria are rejected or retained. + Establish, maintain, and promote good communications with all departments, levels of management, and external representatives as required. + Offer mentoring, coaching, and support to new team members, Associates, Team Leads, and Supervisors. + Responsible for creating and modifying team member work schedules, adjusting schedules, and granting time off, as appropriate, to ensure effective communications. + Responsible for verifying, recording, and driving compliance to Key Performance Indicators (KPIs). Participate in Daily Management meetings with cross-functional representatives from Maintenance, Safety, and Production. + Ensure quality panel and testing are conducted regularly. + Effectively manage labor resources within the given budgets/targets. + Liaise with the Commercialization department on ‘product trials’ to ensure all appropriate people, IT equipment, and materials are available and that the trial is run effectively and efficiently. + Be aware of, and ensure others are aware of, inspections, tours, and visits and that all necessary preparation is carried out. Be the first point of contact for all external quality audits and Government / State agencies. + Responsible for the highest level of health and safety for the employees, agency employees, and the consumer. Required to report and complete ‘Accident / Incident’ forms and conduct any necessary investigation, taking measures to prevent additional problems or re-occurrence. Ensure proper training and re-training is conducted as needed. + Support transitions from manual and semi-automated compliance systems to engineering controls to enhance accuracy, efficiency, and real-time monitoring. + May be required to perform additional duties. **Qualifications** **Skills and Requirements** + Minimum 5 years’ experience as a Food Safety and Quality Assurance Manager + Experience working in a food manufacturing environment applying common processes, procedures, and equipment. Experience with ready-to-heat, ready-to-eat, and/or ready-to-cook fresh food manufacturing business preferred. + Knowledge of food safety regulations, GMPs, HACCP principles, and FSQA best practices + Experience managing FSQA teams and implementing standardized programs + Strong leadership and training skills to develop and upskill FSQA personnel + Strong data analysis skills to identify trends and opportunities. + Excellent cross-functional collaboration and communication skills **Experience / Education** + Bachelor's degree in Food Safety, Food Science, or Culinary Arts + HACCP certificate required + PCQI and Intentional Adulteration training preferred **What We Offer** + Comprehensive benefits package for full-time employees including medical, dental, vision, pet insurance and legal insurance + 401(k) with company match that is immediately vested + Company Paid Short Term Disability, Life and ADD insurance + Unlimited paid time off (for salaried positions) + Paid Universal Parental Leave + Opportunities for career growth with a dynamic company that is changing the landscape of fresh meals. **Our Values at Work** We believe that **ACTIONS** speak louder than words and our company values align to those **ACTIONS.** In Our Daily Work, This Looks Like + **ACCOUNTABILITY:** Set clear objectives and prioritize your tasks Hold yourself and your teams accountable for meeting deadlines Learn from your mistakes and use it as a learning opportunity to improve next time + **CHALLENGE WITH CURIOSITY** :We challenge and engage with each other through curiosity and a drive to innovate and transform. This encourages us to learn from one another, be open-minded to other perspectives and possibilities, and continuously improve and problem-solve with intensity. We persevere through challenges, observe patterns, and pay attention to the details to make connections others may overlook, allowing us to exceed expectations. + **TRANSPARENCY & HONESTY:** Maintain open and consistent communication. Admit mistakes and take ownership Document decisions to help avoid misunderstandings + **INNOVATION** : Work with the end-user in mind and create solutions that will add value Question existing norms, assumptions, and best practices Experiment and take calculated, data-driven risks + **OBJECTIVITY** : Utilize data and make data-driven decisions at every opportunity + **NIMBLENESS** : Utilize time management to help stay focused and on task with urgency es and make adjustments accordingly Delegate and trust others to handle specific responsibilities with resources and support + **SUCCESS THROUGH OUR CUSTOMERS** : Know your audience and the type of work they expect to receive as the end-result of a project, initiative, or task Seek feedback at different stages to ensure you’re on the right track Foster collaboration among cross-functional teams to ensure you’re providing the best experience and service to our consumers. **Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.** **We are an Equal Opportunity Employer.** \#LI-Dallas, TX We are an Equal Opportunity Employer. **Other details** + Job Family*Fulfillment Operations + Job FunctionManager + Pay TypeSalary + Lancaster, TX, USA <