DDI's Quality Assurance and Incident Management Specialist assists the Quality Assurance team by assisting with all aspects of audits, incidents, and investigations. The QA and IM Specialist maintains copies of incident reports, and participates in agency reviews of incidents for various committees. 

Pay Range: $19.89-$23.87/hour

Responsibilities: Compile material and work products associated with Agency audits, incidents, and investigations under supervision of the Director/Assistant Director of Quality Assurance.   Organize and track incidents and responses to investigations, using computer software applications.  Liaison with program staff regarding plans of corrective action and responses to committee and investigation recommendations. Maintain incident reports, assure notification to external authorities of all incidents as required, and participate in special review committees and trainings. Prepare, distribute, and maintain meeting minutes for various committees. Conduct investigations as assigned, both independently and in teams, and complete thorough investigation reports, under supervision of the Director/Assistant Director of Quality Assurance.   Successfully complete certification process for performing ‘Reportable Incident’ investigations through a training organization/curriculum endorsed by OPWDD and NYS Justice Center.   Other duties as assigned by supervisor. Qualifications: High School Diploma 1 year of experience in the I/DD field or other healthcare setting Demonstrable experience in using Microsoft Office applications.

DDI is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to actual or perceived race, color, sex, pregnancy, reproductive decision making, gender expression or identity, national origin, disability, military status, creed, religion, age, sexual orientation, marital status, genetic information, status as a victim of domestic violence or any other group protected by federal, state or local law. We are committed to creating a deep sense of belonging and a culture where all applicants and employees feel welcomed, valued and respected. We are people inspired by purpose.