We’re looking for motivated, engaged people to help make everyone’s journeys better.

Position is responsible for food safety and quality engineering and control on processes supporting operation, system, policy and procedure auditing; leads quality improvement projects, drives defect prevention on flight attendant comments and detections. Acts as the primary business quality project manager for Corporate Quality Assurance requirements and regulations.

Annual Hiring Range:

·         $65,000 - 75,000

Benefits

·         Paid time off

·         401k, with company match

·         Company sponsored life insurance

·         Medical, dental, vision plans

·         Voluntary short-term/long-term disability insurance

·         Voluntary life, accident, and hospital plans

·         Employee Assistance Program

·         Commuter benefits

·         Employee Discounts

·         Free hot healthy meals for unit operations roles

Main Duties and Responsibilities:

Supports all customer and regulatory audits within the responsible facilities

Works side-by-side with Operation Managers to assure compliance to HACCP requirements are met

Works as part of the corrective action team to address non-conformities related to product, process and service

Executes monthly self-assessments on the elements of food safety

Executes the required food safety related testing as defined in HACCP plan

Plans for quality (capital, supplier quality, plant quality).

Evaluates and reports on performance trends related to quality

Manages Quality Engineering projects, including operative supportive functions

Leads and monitors improvement projects as assigned

Audits implementation of quality systems for effectiveness by verifying activities

Responsible for maintaining and managing the corrective action system

Monitors the accuracy and compliance of HACCP records as defined in the corporate procedures

Reinforces quality awareness to the management and work staff

Schedules and manages the daily activities and task of the sanitation porters (if defined as a responsibility)

Manages continuous improvement projects in quality elements

Plays a key role in implementing the business management system

Implements the quality system detailed in the quality manual

Champions quality improvement efforts and initiates problem solving efforts and assures implementation

Drives prevention vs. detection of defects tracking key performance indicators and daily patrol of production areas

Responsible to lead product defect investigations

Responsible to lead investigations of alleged food poisoning, Hard-foreign and soft foreign objects

Responsible to manage the compliance with USDA / APHIS regulations

Responsible to manage food product suppliers of the unit including auditing of local suppliers

Coordinates actions to prevent the occurrences of nonconformities to internal, Federal and State laws

Maintains customer compliance resolution on defects including alleged food poisoning if needed

Responsible for the identifying and maintaining of key performance metrics for the Quality organization

Continuously improves plant procedures for monitoring and ensuring conformance to specifications for incoming raw materials as well as for finished products

Acts as the primary liaison to Corporate QA Compliance Team

Plays a key role in training and coaching of quality requirements to all levels in the business unit’s organization

Responsible for safety, quality and compliance to customer specification

Ensures optimum business processes to support full customer and regulatory compliance in terms of quality and food safety

Stays attuned to and prepares adaptation to changes in customer, company and regulatory changes in requirements

At times liaises with customers and regulatory agencies

Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions

Completes Hazard Analysis and Risk Based Preventative Controls (HARPC) Preventative Controls for Human Food training and certification course to be a PCQI “Preventive Controls Qualified Individual” according to company policy.

Completes all other company required training including but not limited to ServSafe Sanitation Manager Certification.

Qualifications

Education:

Bachelor's degree in food science, quality, technical or business related field from an accredited 4-year college or university required

Work Experience:

Minimum of 5 years quality assurance experience in a manufacturing environment, with preference in food manufacturing

Job Skills:

Advanced technical knowledge in catering processes and design functions, manufacturing methods, inspection, statistical methods and quality auditing

Knowledge of lean standard tools, TQM methodology

Basic lean, six sigma knowledge, and continuous improvement understanding a plus

Detail oriented

Project management experience

Strong organizational skills, able to prioritize responsibilities and multi-task

Technical Skills: (Certification, Licenses and Registration)

ServeSafe certification preferred

HACCP certified

Language / Communication Skills:

Strong interpersonal skills, interact well with multiple departments as required

Able to work with little supervision

Excellent reading, writing, and oral communication skills

Multi-lingual a plus

Job Dimensions

Geographic Responsibility: US

Type of Employment: Full time

Travel %: 20%

Exemption Classification: Exempt

Internal Relationships:

External Relationships:

Work Environment / Requirements of the Job: Regularly stands, bends, lifts and moves intermittently during shifts.  Must be to lift, pull, push, and move products, equipment, and supplies daily.  There may be physical discomfort due to temperature in production area, coolers, and freezers

Budget / Revenue Responsibility:

Organization Structure

Direct Line Manager (Title): General Manager

Dotted Line Manager (Title, if applicable):  Sr. Compliance Manager

Number of Direct Reports:

Number of Dotted Line Reports:

Estimated Total Size of Team:

gategroup Competencies Required to be Successful in the Job:

Thinking – Information Search and analysis & problem resolution skills

Engaging – Understanding others, Team Leadership and Developing People

Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively

Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

We treat each other with respect and we act with integrity

We communicate and keep each other informed

We put our heads together to problem solve and deliver excellence as a team

We have passion for our work and we pay attention to the little details

We foster an environment of accountability, take responsibility for our actions and learn from our mistakes

We do what we say we will do, when we say we are going to do it

We care about our coworkers, always taking an opportunity to make someone’s day better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

We anticipate that this job will close on:

09/13/2024

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If you want to be part of a team that helps make travel and culinary memories, join us!