Sunnyside, WA, USA
15 days ago
Quality Assurance Manager

About Astria

The Astria Health system, headquartered in the heart of the state of Washington’s wine country in the beautiful Yakima Valley, is the largest non-profit healthcare system based in Eastern Washington. Astria Health is the parent non-profit organization of Astria Sunnyside Hospital and Astria Toppenish Hospital and delivers care throughout the Valley through its Astria Health Hospitals and its Astria Ambulatory Care model focused on delivering the highest level of ambulatory and outpatient care in convenient locations in both the Lower and Upper Yakima Valley. Astria Ambulatory Care is designed to meet the changing lifestyles and diverse needs of those living and working throughout the region.

 

Across our healthcare network, you will find a dynamic range of meaningful careers and opportunities for growth and safe workplaces. Whether we use our expertise in accounting, human resources, finance, planning, marketing, or our clinical services in any of our operational divisions, our shared passion for providing exceptional healthcare to our communities motivates us to achieve excellence each day. If you share our passion, we want to hear from you.  

 

Our operating principles define how we come together as a team to do our work. They reflect Astria Health’s unique view on what’s important and right - being a leader in providing innovative, exceptional rural healthcare solutions with kindness and dignity. Documenting this core aspect of our culture helps employees make good decisions independently, cultivate trust through accountability, and go beyond the expected. We believe in continuously escalating the bar for talent and performance because we are obsessed with a commitment to excellence and patient care. It also helps candidates consider career opportunities and evaluate whether they will thrive at Astria Health.

 

Astria Health is seeking a Quality Assurance Manager to join our team! 

 

What you get to do every day!

 

As the Quality Assurance Manager, you will be responsible to develop and implement the Quality and Performance Improvement Program for the assigned services and location. You will:

 

Coordinate with System Quality Director for implementing and maintaining overall quality structure and direction.Coordinate with the System Director to develop, implement and organize the annual and multi-year plan to assure quality, patient safety, regulatory readiness, and meeting the specific standards for the setting(s) of care. Will provide advanced level of expert knowledge regarding clinical knowledge and top national and regional performance to the planning, performance assessment and best practices in the clinical domain.Designs and implements hospital-wide departmental QI programs in coordination with System Director.Develops profiles to analyze patterns and trends related to quality and outcomes for department directors and medical staff departments.Promotes philosophy of Continuous Quality Improvement to identify problems, analyze variations, and improve complex processes and systems to enhance the quality of patient care.Coordinates and develops response to any regulatory request.Assists with the design and development of effective analytical methods pertaining to clinical studies, special projects and quality improvement.Advises and directors managers on the interpretation of regulatory requirements to ensure consistency throughout the organization.Responsible for monitoring and ensuring compliance with regulatory compliance of hospital policies and procedures.Undertakes quality initiatives and audits, coordinates with risk manager when needs are identified.Other Duties as assigned.Collaborate effectively across organizational boundaries.Adheres to the core values and standards of the organization.

What you bring to the role:

 

Bachelor’s degree in a health care field. Minimum five (5) years of experience in a professional or technical role/function in a healthcare or related setting as applicable to a clinical specialty /service line Minimum three (3) years of experience in a quality, regulatory readiness, performance improvement or patient safety role Demonstrated proficiency in data use, analysis, reporting and PI Tools (PDSA, etc.) Demonstrated proficiency in computerized information systems (email, MS Office including Excel, Epic, healthcare data and benchmarking systems, etc.) Oral and written fluency in the English language.

 

This position is identified as a safety-sensitive position for which impairment while on the job would present a substantial risk of death. As a condition of employment, you will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.

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