Job Title: Quality Assurance Manager II Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon)) Clearance: Secret Certifications: N/A Education: Bachelors Degree in Computer Science, Information Systems, or related field desired. Roles and Responsibilities: + Minimum three (3) years of experience performing quality assurance in the IT or telecommunications industry. + Develop and maintain quality assurance standards and processes for all IT and telecommunications tasks and deliverables. + Perform periodic inspections of tasks performed and report on nonconformances or noncompliance with contractor and Government policies and procedures. + Manage quality improvement activities including problem management, root cause analysis, and corrective action plans. + Create common business specific quality measurements and metrics and track improvement against these metrics. + Provide an independent assessment of the projects relative to defined standards and recommends methods to optimize organizational processes. + May be responsible for all activities involving quality assurance and compliance with applicable regulatory requirements. + Conduct audits and review/analyze data and documentation. + Conduct and/or participates in formal and informal reviews at pre-determined points.