We are global, we are impacting the lives of millions every day, we are making a difference!  

At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical, home- and personal-care, and other essential products. Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860’s and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites.   

   

Will you be next to join our journey towards a more sustainable future? At Amcor we are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to providing sustainable packaging solutions. To find out more about our commitment to sustainability and about Amcor, visit www.amcor.com.  

Job Description

POSITION:                Quality Assurance Manager

            REPORTS TO:         Plant Manager

            GRADE:                     16E

LOCATION:               Wytheville, VA Facility

            Essential Functions

Direct the quality assurance program for the plant.  Supervises the quality control leads and technicians in performance of duties relating to inspection, laboratory testing, statistical process control and salvage operations.  Implement, maintain and modify as appropriate the plant’s quality management system to improve business operating systems and meet the requirements of customer and best practice audits.  Lead/assist with the corrective action of quality related problems at the plant and/or customer location and start-up of new products/processes.  Assist in troubleshooting technical problems.

Responsibilities

Design, implement and direct the quality assurance program for the plant.

Establish/maintain quality program, including but not limited to:Plant management responsibilityDocument and data controlControl of customer supplied materials and nonconforming product/materialProduct identification and traceabilityInspecting/testing procedures and control of related equipmentCorrective and preventive actionsInternal quality audits (housekeeping, GMP, etc.)Establish/monitor/maintain statistical process control (SPC) programs.Advise and instruct local managers in utilization of SPC data.  Provide consistent ongoing analysis of process capability (CPK) statistics.  Determine/recommend/assist in continuous improvement programs to meet plant/division quality objective and advise the plant manager of appropriate action plans.  Suggest improvements in procedures and techniques to improve product/customer acceptance.Establish/monitor and control hold for inspection (HFI) procedures to ensure nonconforming materials do not enter the production process and are properly identified and segregated.Coordinate quality activities with other division/plant personnel seeking mutual agreement on problems involving coordination.

Supervise hourly personnel at the assigned location(s) responsible for the coordination and performance of the overall quality.

Inspection of incoming purchased materials, work-in-process material, rework materials and finished goods.  Assure the required level of quality through visual inspection, statistical sampling and laboratory testing of materials.  Ascertain the reasons for nonconforming materials.Performance of operator and technicians tests – section weights, wall thickness, dimensional characteristics, glue usage and patterns, banding tension, stretch wrap usage and load to force, etc.Processing of all scrap materials including but not limited to bottle/preform salvage and regrind, corrugated salvage and other materials.Design and implement accurate reporting and recording of scrap, reprocessed materials.  Control the movement of these materials.Ascertain the disposition of materials placed on HFI.

Develop and implement continuous improvement plans for defect prevention programs by determining the cause of chronic defects.  Recommend and stimulate corrective action with plant personnel/staff managers by encouraging an atmosphere of continuous improvement and employee involvement programs.  Provide leadership in campaigning for quality improvements. Provide consistent ongoing analysis of defect costs/customer complaints in order to provide plant manager and division quality manager with appropriate actions. Lead quality initiatives and procedures to ensure best in class practices are maintained at the facility.  Serve as local contact for external audit programs (AIB, HACCP) and assist plant management in implementing corrective actions to such audits. Serve as the back-up plant representative for the plant in dealing with customer complaints or quality problems.  Travel as required to customer locations to ascertain the nature of problems and their impacts.  Design, implement, and coordinate training programs for managers, staff and employees to assure uniform quality standards are defined and expectations communicated. Manage quality department supplies and expense budget and ensure spending is cost effective.

Education/Experience Required

Bachelor degree in a technical discipline.Four years related experience in quality assurance in a manufacturing organization.Quality measurements:

- External & internal failure rates (PPM)

- Number of customer complaints

- Number of HFI’s

- Scrap (PPM)

- Process capability

- Cost of quality

Leadership/Management Skills

- Advance Personnel Computer Software (Excel)

- Graytech for SPC

Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

Our people are engaged and developing as part of a high-performing Amcor teamOur customers grow and prosper from Amcor’s quality, service, and innovationOur investors benefit from Amcor’s consistent growth and superior returnsThe environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the links  "EEO is the and "EEO is the Law" Poster Supplement. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

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