What will I be doing? As a Quality Assurance Specialist, you would be responsible for executing your position’s responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards: Efficient and accurate preparation of contact documents for all product types including sales, samplers, equity trades, owner reloads, downgrades and conversions Review documents with owners/new owners and ensure signatures are obtained and consistent on all required lines Reinforce the sale with a positive, enthusiastic presentation of the closing  Answer questions in a confident, competent manner Provide accurate information to owners Ensure every owner confirmation interview is properly recorded Prepare contract packages Other administrative duties or special projects assigned