Quality Assurance Supervisor
National Vision
At National Vision we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. National Vision is one of the largest optical retail companies in the United States with over 1,200 stores. We operate four retail brands: America’s Best Contacts & Eyeglasses, Eyeglass World, and Vista Optical inside select Fred Meyer stores and on select military bases. We offer an innovative culture where training is a priority, hard work is praised, and career growth is a reality
We are hiring for a Quality Assurance Supervisor to join our growing team!
The role ensures high quality lenses and eyewear are consistently produced in the lab through inspection, collection, and reporting of statistical data.
What Would You Do? The Specifics.
+ Oversees and manages the inspection, data collection, and sampling of completed product. Ensures that completed manufactured products are inspected to meet or exceed ANSI standards.
+ Analyzes a pre-determined percentage of products produced within the lab to ensure levels of quality are met.
+ Investigates items returned from the stores for quality issues, shares findings, partners with the lab team on corrections and store communications.
+ Maintains testing equipment and Quality Control data collection.
+ Recommends solutions for quality problems to lab management as they arise.
+ Assist in training new and existing lab final inspectors.
+ Assists with maintaining the Quality Assurance Standard Operating Procedures manual.
+ Partners with Lab management team on EPA, Recycling, Safety opportunity and meetings.
+ Answers optical and RX questions from Lab Inspectors, Lab Support and stores.
+ Collects quality assurance reports for all 5 labs, consolidates the data and produces daily, weekly and monthly reports and then redistributes reports to various lab managers and senior management team.
Work Experience
+ 2-4 years related experience and/or training or equivalent combination of education and experience ((Required))
Education
+ High school, plus specialized schooling and/or on the job education in a specific skill area; E.G. data processing, clerical/administrative, equipment operation, etc.
Licenses, Certifications, Professional Affiliations
+ ABO Certification or Optical/Lab ((Required))
Taking Care of our People!
We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates. We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.
We value and respect the unique and individual differences that everyone brings. We embrace all differences in matters of diversity, equity, and inclusion to create a place where people want to come, stay, and do their best work.
#LI-SH1
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
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