Job Description Job Title Quality CONTROL, system administrator Department Quality and Compliance Reports to Manager, Quality Control   DESCRIPTION Position Overview The Quality Control System Administrator ensures implementation and rollout of the various third-party business applications such as Laboratory Information Management Systems (LIMS). Ensures the application works in line with business expectations and is the point of contact in the company for first level support. Including addressing any end-user issues as well as training needs, working with external resource. This position is full-time, on-site in Cleveland, OH. Essential Duties and Responsibilities + Apply technical expertise in the analysis, design, development, testing, implementation, support, and documentation of complex business applications. Ensure application systems are in compliance with standards and organizational objectives. + Perform, maintain, and manage installs, upgrades, patch application, and troubleshooting to third-party packaged business applications, in compliance with change control procedures. + Development of installation and validation requirements. Ensure application integration and perform unit, functional, and system tests as required. + Manage the creation or modification of user accounts. + Handle support tickets for third-party business applications; troubleshoot and coordinate solutions with users/vendors to close out tickets in a timely manner. + Implement and maintain and improve monitoring, reporting and alerting. + Collaborate with software developers, QA specialists, and other team members to ensure timely and successful delivery of new software releases. + Performs other duties as assigned by management.   Qualifications + BS in Biochemistry, Biology, Microbiology, Molecular Biology or Computer Science or other relevant discipline. + 2 to 4 years related LIMS experience or other business applications: configuration, validation, implementation, and/or system administrator. + Familiarity with IT systems in a Laboratory environment. + Proficient in Windows environment. + Experience and knowledge in the pharmaceutical and/or biotech industry within a GMP and/or GLP environments preferred. + Some weekend work or late nights may be required periodically. Physical Demands A normal range of hearing and vision correctable to 20/20, and Occasional lifting up to 25 pounds is required. Powered by JazzHR