Job Description:
WHY CHOOSE US?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
WHAT YOU NEED TO KNOW:
As a Quality Control Supervisor, you will be responsible for overseeing the daily operations in the QC lab/Blood Center. You will supervise staff that perform moderate to advanced testing, processing, and preparation of pathogen reduced platelet blood products for release to area hospitals for patient use. You will hire and supervise staff, participate in education and training activities, and provide support, development and leadership guidance to line staff; while ensuring compliance with safety policies and procedures in the work area.
WHERE YOUR CAREER IS A FORCE FOR GOOD
Key Responsibilities:
Responsible for the daily operations of the QC lab. Supervision of staff and volunteers including, but not limited to, hiring, training, coaching, engaging, evaluating, certification of competency, and disciplining to ensure a well-qualified team and to enhance operational success and compliance.
Prepare work schedules and ensure appropriate coverage for assigned shift. Supervise all work processes and ensure work is performed accurately and efficiently.
Ensure compliance with state and federal regulations, and regional policies and procedures.
Ensure products/samples are suitable for release. Perform supervisory review of documents.
Ensure monthly product QC requirements are met, and that accurate electronic and physical inventories for products are maintained.
Ensure quality and quantity of manufacturing goals are met, including timelines, and participate in documenting, investigating, troubleshooting, and preventing recurrence of department errors, problems, and customer concerns/complaints.
Communicate with Laboratory staff when necessary to resolve problems, facilitate sample shipment, and clarify test data transmission issues.
May participate in the validation of hardware, software, instrumentation, test kits, and procedures as directed. Serve as departmental expert on the applicable computer systems.
The aforementioned responsibilities of the position describe the general nature and level of work and are not an exhaustive list.
Standard Schedule: Sunday through Thursday 3rd Shift Midnight -8:30:am but variable as needed based on production and staffing needs.
Pay Information: 73,525.00 per year
WHAT YOU NEED TO SUCCEED:
Education: Bachelor's degree required.
Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required.
Management Experience: 1 year of lead or supervisory experience.
Skills and Abilities: Must have effective communication and customer service skills. The ability to interact with diverse customers (internal and external) is required. Ability to work on a team.
Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
WHAT WILL GIVE YOU THE COMPETITIVE EDGE: (Any information you and the hiring manager discuss that is preferred for this role)
MT (ASCP) certifications or equivalent certifications where required.
Knowledge of blood products and supplies is preferred
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO + Holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights