Description As the Quality Control Manager, you are responsible for facilitating the relationship between the Real Estate Operations organization and their suppliers, acting as a bridge between the business and the suppliers. In this position you'll coordinate the management of vendors throughout the vendor life cycle in all aspects of Risk, Commercial and Performance Management for the Real Estate Operations organization. Primary responsibilities include + Oversees the Real Estate Operations vendor relationship and delivery of outsourced services. + Supporting the Real Estate Operations function, partners with senior management to evaluate vendor performance, needs assessment, spend optimization and risk management. + Directs the life cycle activities for existing contracts. + Identifies new opportunities and solutions and works closely with internal business partners to forecast future needs and to develop cost effective strategies aligned with business objectives. + Drives the strategy and selection of vendors. + Coordinates the negotiation and execution of contracts with the Legal and Contracts departments. + Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Qualifications, Education, Certifications and/or Other Professional Credentials + 10 years Facility Management- Real Estate Operations, Supply Chain Management or evidence of managing Real Estate Operations vendors, understanding of Quality Control / Assurance programs + High School Degree or Equivalent, required + Bachelors / Master’s Degree, preferred + Valid Driver’s License and clean driving record, required Hours & Work Schedule + Hours per Week: 40 + Work Schedule: Monday - Friday 8:00am - 5:00pm Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 01/10/2025