**Description** **About Us** : EMCOR Government Services offers an experienced single-source solution for meeting the routine and mission-critical needs of federal, state, local and other government organizations. By combining our strong leaders with our expert professional technicians, commercial best practices, extensive facilities knowledge, and strong commitment to reliable, responsive service, we enable our government clients to achieve consistently high-performance facilities, on-time projects and long-term value. At EMCOR Government Services, we are known for our experience – chosen for our relationship and trust. **Job Title** : **Quality Control Manager** **Job Summary:** EMCOR Government Services is seeking a **Quality Control Manager (QCM)** to lead and manage our quality control efforts supporting the National Geospatial-Intelligence Agency (NGA) headquartered in **Springfield, Virginia** . The QCM supports a team of dedicated and talented professionals in delivering a wide range of base operations support services - such as installation and facility operations, maintenance and repair; workforce and security support; logistics support; and, project management, as well as others - at NGA facilities and sites located throughout the Washington National Capitol Region (NCR). ***** This position is contingent upon contract award. ***** **Essential Duties and Responsibilities include, but are not limited to:** + Serves as the principal contract staff manager responsible for the overall management and implementation of internal quality and serves as the central point of contact for quality matters. + Working closely with the client, gains an understanding of their needs and requirements and communicates them and the quality standards to the contract staff. + Establishes and maintains an effective relationship with the customer to achieve a mutually beneficial business relationship. + Devises ways to improve the service delivery process - from work inception through completion and acceptance - to ensure high-quality goods and services are delivered on time and within cost. + Devises, improves, and reviews performance specifications and procedures for products or processes, and trains the contract staff to use them. + Sets the requirements for contract logistics requirements - material, equipment, delivery, etc. - received from subcontractors and other vendors - and monitors their compliance. + Supervises inspectors, technicians, and other staff members and provides guidance on matters of quality. + Ensures legal obligations are followed and ensures compliance with regulatory bodies and with health and safety guidelines. + Oversees product and service delivery procedures to identify any deviations from quality standards; recommends and/or implements corrective action such that products and services meet or exceed expectations. + Inspects the final output, compares it to the requirements, and approves or rejects final products. + Keeps accurate documentation and performs statistical analysis of activities and processes to improve contract performance. + Pro-actively seeks feedback from clients, attends meetings, submits reports, and assists both internal and external auditors and inspectors. **Qualifications** + Current Top Secret (TS) clearance with Sensitive Compartmented Information (SCI) eligibility. + Industry recognized certification in quality control management - e.g. Certified Manager of Quality Control/Organizational Excellence (CMQ/OE). + A minimum of **5** years of experience as a QCM in managing complex building and facilities operations, including a minimum of **2** years of experience in facility operations, maintenance and repair. + Demonstrated knowledge and experience in Process Control, Quality Data Analysis and Statistical Sampling. + Highly developed leadership, management, supervisory, interpersonal, analytical and communication (oral and written) skills. + Knowledge and experience with the ARCHIBUS Computerized Maintenance Management System (CMMS) is highly desired. + Demonstrated ability to lead in a diverse and dynamic environment with short-notice tastings and under high-pressure situations. + Demonstrated personnel management experience with both organic and subcontractor staff. + Demonstrated experience working with labor unions and/or managing service employees working under the Service Contract Act. + Strong technical knowledge of all facilities maintenance and operations, including complex mechanical, electrical and plumbing systems, structural systems, vertical transportation and data center operations is highly desired. + A bachelor’s degree from an accredited university in Facility Management, Construction Management, Business Administration, Engineering (Mechanical, Civil, Electrical, Structural), or another related field is desired. **We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled** **Notice to prospective employees:** **There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies** **list open positions here (https://recruiting.ultipro.com/EMC1002EMCGI/JobBoard/cc563430-39f7-4c82-bdfe-62f295bd857a/?q=&o=postedDateDesc&w=&wc=&we=&wpst=)** **. Please check our available positions to confirm that a post or email is genuine.** **EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.** \#EGS \#LI-NS1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)