Job Title: Quality EngineerJob Description The Quality Engineer will serve as a resident engineer at a client location, responsible for ensuring the quality of wire harnesses. This role involves identifying, containing, root causing, and creating corrective actions for any quality issues. The engineer will act as the main point of contact between the client and the manufacturing team, ensuring effective communication and resolution of quality concerns. Responsibilities + Communicate effectively and promptly when plant Quality Concern Notifications (QCNs) are issued + Present status of issue resolution to plant management team + Serve as the key interface with Quality at the client and supplier + Understand the supplier’s manufacturing process and act as a facilitator for visits from the supplier's corporate office + Deploy resources from the corporate office as needed + Determine if the supplier is design responsible and manage parts directed to tier 2 with Multi Party Agreements or Bailment Agreements in place + Possess knowledge of Specifications, Special Characteristics (SCs), and Critical Characteristics (CCs) + Provide daily support and cover multiple shifts as required + Participate with Incoming Quality and Product Validation Team (PVT) during investigation of emerging quality concerns + Ensure defective parts returned to the supplier plant have been delivered + Ensure issues are effectively contained at the plant + Verify certified stock is being used on the line and suspect stock is quarantined or shipped back to the supplier + Understand the part return process for parts shipped out of the assembly plant + Use appropriate means to test or check parts (functional/visual) + Drive closure to all issues and communicate status through Problem Cause Analysis (PCA) to affected parties + Handle Stage 1 disputes with Incoming Quality (IQ) + Attend relevant meetings such as IQ Binning, Bi-Weekly Top Supplier, daily Plant Quality, and Vehicle Resolution Team (VRT) meetings + Communicate concerns to IQ, PVT/VRT, and Supplier Technical Assistance (STA) if the plant is not handling parts properly + Possess knowledge of supplier manufacturing processes and error-proofing methods (poka-yokes) + Be trained in problem-solving techniques such as Black Belt, Green Belt, Global 8D, 6 panel, etc. + Participate in color harmony meetings when required + Obtain plant clean points and verify that certified stock is being used on the line + Follow up with plant contacts to ensure that 8Ds are sent to the plants on time + Coordinate warranty parts shipment to the supplier and follow up daily to ensure parts have been delivered + Ensure that open BSAQ projects are up to date by following up with the Resident STA, PVT Engineer, or VRT team + Understand the VRT meeting schedule and build strong relationships with VRT team members Essential Skills + 1-2 years of Quality Engineering experience + Experience working in an automotive plant + Experience solving problems with customers + Experience working off of engineering prints + Proficient in Microsoft Office + Excellent organization and communication skills + BS Engineering Degree or equivalent STEM major Additional Skills & Qualifications + Experience with wiring harnesses + Knowledge of Supplier Quality, CAD, PPAP, and root cause analysis + Problem-solving certifications such as Black Belt, Green Belt, etc. Work Environment The candidate will work in a dynamic environment, frequently communicating with customers and colleagues. They will be assigned to specific client sites, including OEM assembly plants, and may need to coordinate with third-party companies performing retrofitting work. The role may involve overtime, primarily on the back end of shifts and occasionally on Saturdays. The candidate will undergo safety training and should be proactive in asking questions and learning on the go. Shifts and overtime requirements will vary by location, with minimal to no Sunday work expected. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.