If you want to discover your greatest potential, Saint-Gobain provides one-of-a-kind opportunities for innovative problem solvers.
We're one of only two companies in the world that is consistently recognized as both a top Global Employer and a Top 100 Global Innovator, but Saint-Gobain's remarkable story and culture of innovation begins with a team of nearly 200,000 creative, diverse and passionate team members collaborating across the globe. We are committed to our mission to improve lives because, every day, we witness the enormous impact of our efforts on the world around us.
The Quality Engineer is responsible for supporting the implementation, maintenance, control, and monitoring of quality systems and standards that ensure the quality of materials and products at every stage of production. This role ensures compliance with corporate quality policies, regulatory requirements, ISO standards, and customer specifications/expectations.
Reporting to the Quality Manager, the Quality Engineer takes a hands-on approach to support continuous improvement quality systems. These systems include receiving, in-process and final inspection, product auditing, certification, calibration, complaint handling, EVENT/CAPA/SCAR processes, nonconforming material control, product stewardship, and regulatory requests. The role will involve supporting ISO internal audits, training operators, participating in customer and registrar audits, management review, and overseeing document control.
A key aspect of this role involves utilizing risk-based thinking and critical analysis to develop strategies for mitigating identified risks while maintaining business continuity. When uncertainty arises, consultation with management is required to determine the best course of action. The ability to assess strengths, weaknesses, and alternative solutions is essential for addressing challenges effectively.
The Quality Engineer plays a crucial role in resolving customer requests and issues promptly while maintaining professional and tactful communication with both colleagues and customers. Regular, direct interaction with customers is required.
Actively promotes a safe working environment, complies with proper use of PPE, reports incidents, and participates in functional department safety meetings.