At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. 

If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with collaborative spirit because it believes that we work best when we work together as a team and values the diversity of thought, then DuPont is the company for you!

We are excited to share that on May 22, 2024, DuPont announced plans to separate(1) into three industry-leading, independent publicly traded companies. This strategic move will create focused businesses with distinct investment profiles. We believe the proposed separations will create opportunities for all three future companies to better serve their customers and unlock long-term value for stakeholders. This process is expected to take 18-24 months from the date of announcement to complete. We are committed to supporting our employees throughout this transition and ensuring a smooth and successful separation process. We look forward to welcoming new talent who are interested in contributing to the continued success and growth of our evolving organization.

WHY JOIN US?

Our purpose is to empower the world with essential innovations to thrive. We work on things that matter! 

Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career. We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results. 

Get to Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all!

Get to know our Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.

HD Microsystems has an exciting opportunity for a Quality Engineer/Customer Focal Point based in Parlin, NJ.

HD MicroSystems (HDM) is a 50-50 joint venture of Resonac and DuPont.

HD MicroSystems is the world’s largest supplier of polyimide and PBO precursor chemistries specifically engineered for microelectronic applications. Applied and cured by our customers, these materials transform into polyimide and PBO films with unique end use properties. HDM's product line is broad, consisting of photosensitive coatings, standard non-photosensitive coatings, high temperature adhesives, optically clear coatings, and a full line of complementary ancillary products.

This Quality Engineering role is opened to address business growth and customer satisfaction and will report through the Quality organization. In this fast-paced and highly visible role, you will interface with top tier global customers- managing their strategic roadmap and serving as their voice in internal operations.

Your Key Responsibilities:

This role is designed to more directly manage the product quality and service responsiveness to top tier and strategic customers and work cross-functionally within the business to align to the evolving customer technical roadmap. The candidate will be responsible for:Owning and resolving complaints and requests from assigned customer(s): Activities include managing root cause identification, acquiring and analyzing data, and developing solution options in collaboration with other teams, as necessary. The candidate should rapidly assess special customer requests and help implement according to business prioritization.Drafting and communicating complaint resolution progress to customers on a regular basis (including with global teams).Managing customer notifications. Collaborating with global teams, you will help to write up letters / data packages or make existing data packages customer friendly. Provide feedback from customers and work with teams to ensure implementation according to business plan.Provide SPC reports to maintain customer satisfaction and our internal QMS requirements.The strategic aspect of the job is to serve as the voice of the customer back into the business and work across organization to prioritize customer requirements into strategic operations and quality roadmaps. The roadmaps will include the short & mid-term CIP efforts to continually drive improved product quality and service responsiveness to improve customer satisfaction as well as long term actions to help win new business for the customer emerging technology needs.Lead Projects to maintain and improve Quality Management System and Customer Satisfaction

Qualifications:

Bachelor’s degree or higher in Chemical Engineering, Mechanical Engineering, Materials Science/Engineering, or a related engineering discipline is required.5+ years combined experience in manufacturing, Quality or Continuous Improvement Engineering is required. Semiconductor industry or related experience desirable.Demonstrated understanding of statistical techniques including DOE, Control Charts, Gage R&R, ANOVA is required.Ability to make good engineering judgments independently is required.Required to have proficient computer skills such as advanced Excel and PowerPoint use.Experience with External Communications to Vendors and/or Customers is required.Experience using a statistical software program (e.g., Minitab, JMP™) is required.Demonstrated experience with risk tools such as C&E and FMEAs is preferred. Polyimide related knowledge, analytical and material characterization techniques, and results interpretation skills are preferred.Experience working and managing projects in a global environment (both internal and external) with communications across cultures is preferred.6-sigma project certification is preferred.

Successful candidates will have the following attributes:

Exceptional ability to build relationships- collaborate across different functions within the business and externally to deliver results.Excellent communication is required to ensure alignment between business needs/priorities, manufacturing, and our customers. Being clear, concise, and able to summarize complex cases into actionable plans is a key requirement. Additionally, being capable of crafting internal project progress into customer communications.Excellent project leadership- candidate needs to practice Influential leadership to drive internal cross-functional actions for represented customers
Hands on and fast learner. Candidate will need to be a generalist, take the initiative to learn key project info or customer issue status quickly, and translate into external customer communication or internal feedback to drive project completion.

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DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

(1)The separation transactions are subject to satisfaction of customary conditions, including final approval by DuPont's Board of Directors, receipt of tax opinion from counsel, the filing and effectiveness of Form 10 registration statements with the U.S. Securities and Exchange Commission, applicable regulatory approvals, and satisfactory completion of financing.  For further discussion of risks, uncertainties and assumptions that could impact the achievement, expected timing and intended benefits of the separation transactions, see DuPont’s announcement.