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The Quality Engineer has primary responsibility to support and respond to customer needs for matters related to product quality assurance. This position works in collaboration with the Customer Focused Team to execute on quality processes and standards to consistently meet the goals of customers and the organization. This position directly reports to the Business Unit Quality Leader while getting daily customer direction from their Customer Focused Team Leaders. This positions indirectly provides supporting leadership to the Quality Inspectors / Technicians in executing on the customers quality goals.

DUTIES/ RESPONSIBILITIES: 

Collects data for quality performance analysis using industry standard tools 

Conducts root cause analysis to determine reasons for production quality issues 

Suggests corrective actions to mitigate quality related issues 

Prepares and presents quality data reports, including companywide quality KPIs to quality management 

Works closely with production personnel in work cells assisting with procedure training 

Works closely with Customer Focus Team members directly supporting and interacting with customers 

Provides support and flexibility in customer projects, objectives and deadlines beyond the normal job scope as required 

Oversees quality performance of assigned work cells 

Supports internal and external quality audits 

Assist in the setup and workflow of customer work cells 

 

QUALIFICATIONS: 

A technical degree plus 4 years' experience in any combination of Quality Assurance, manufacturing/process engineering, (preferably in electronics PCB assembly environment); OR 2-year technical diploma/certificate in Electronics with 6 years' experience 

A minimum of 2 years' experience in electronics engineering, manufacturing, or quality, preferably in a high tech or electronics industry. 

Demonstrated working knowledge of ISO 9001 and 13485 standards is required 

Experience in performing quality audits for internal teams and vendors is strongly recommended 

Demonstrated proficiency with industry standard quality tools such as SPC, FMEA, 8-D, Control Plans, Acceptance Sampling, Metrology-GRR, Process Capability Analysis is strongly recommended 

Strong knowledge of IPC electronic manufacturing standards is recommended 

Work experience in a cGMP FDA 21 CFR Part 820, AS9100, AS9102 and ISO 14001 environment is strongly desirable 

Desired certifications: Six Sigma - Green/Black Belt, ASQ CQE, CQA 

 SKILLS REQUIRED: 

Highly proficient in MS Office Word and PowerPoint with advanced knowledge in Excel 

Ability to manage multiple concurrent projects and to deliver results accurately and on time 

Capable of working independently to achieve project schedules and goals  

Strong organizational and problem-solving skills 

Good interpersonal skills involving the ability to work effectively, cross-functionally and cross-culturally 

Excellent communication and interpersonal skills adaptable to all levels of the organization 

Seasoned at providing coaching, feedback and assisting in conflict resolution 

Comfortable in presenting to and meeting customers in person 

Ability to communicate clearly in a proactive positive sense, even with delivering negative messages 

Strong learning mindset  

In accordance with pay transparency regulations, the anticipated starting salary for this position ranges from 70,000 to 80,000 CAD annually. Full-time employees are also eligible for performance-based bonuses and a range of benefits. Please note that this salary range is not guaranteed, and the final offer may vary based on experience, education, location, and shift. Additionally, the benefits and programs available may differ depending on the hire date, schedule type, and hours worked.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Creation Technologies is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Canada: Title for the position will be in accordance with applicable national and local laws.