The Quality Engineer II supports the Quality Manager in implementing and maintaining the Quality Management System and quality standards at the SGPPL Worcester facility. This role ensures compliance with corporate quality policies, regulatory requirements, ISO standards, and customer specifications. The Quality Engineer II provides technical expertise in various quality areas, plans and directs activities related to quality standards for processes, materials, and products, and develops methods for inspection, testing, and evaluation. Key responsibilities include leading the resolution of customer, supplier, and internal issues, improving performance through collaboration with customers and production, and implementing process control and quality plans. Additionally, the Quality Engineer II administers the customer rejection program, interacts with Engineering and Suppliers to enhance product quality, participates in development projects, and conducts Quality Systems audits to support continuous improvement.