**Job Description:** Illinois Tool Works Inc. (NYSE: ITW) is a diversified manufacturing company that delivers specialized expertise, innovative thinking and value-added products to meet critical customer needs in a variety of industries. ITW, with approximately 18 billion dollars in global revenues, operates 7 major segments with businesses in 56 countries that employ approximately 55,000 women and men. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to our global leadership in innovation. We are proud of our broad portfolio of more than 10,000 active patents. ITW Deltar Fasteners serves all the major OEMs and their tier suppliers with plastic fasteners totaling approximately $260M in revenues. Units include: Frankfort, IL; Chippewa Falls, WI and our Commercial Sales and Engineering in Troy, MI. The division drives profitability by leveraging its innovative solutions and application engineering. In addition to ITW’s industry leading research and development capabilities, ITW Deltar Fasteners enhance our customers’ competitive advantage by: + Maintaining advanced engineering and manufacturing facilities in NA. + Exchanging product, process and benchmarking information with sister units worldwide. + Continually improving processes, material and designs to ensure every product exceeds customer specifications while providing unparalleled value. The Quality Engineer will report to the Quality Manager and will be responsible to work with all departments in a hands-on role to ensure continuous production of products consistent with customer specifications and expectations. **Primary Responsibilities:** + Lead ITW Deltar Fasteners team in containing, analyzing, and solving customer issues. + Serve as primary liaison between ITW Deltar Fasteners and the customer. + Participate in APQP process and development of internal production documentation. + Lead supplier evaluation, audits, and DMN (Defective Material Notification) processes. + Complete quality documentation (blue packet) for part transfers between suppliers and ITW. + Contribute to internal audit program and provide support for IATF, ISO, and customer audits. + CSR (Customer Specific Requirements) review/implementation + Lead continuous improvement initiatives. + Respond to various customer surveys, requests, and inquiries. + Develop systems and provide training for manufacturing personnel. + Remain current with customer required quality system procedures, policies, manuals, and subscriptions. + Review manuals, procedures, work instructions, forms and quality system for compliance to current automotive standards and customer requirements (i.e. AIAG, IATF, ISO). + Monitor quality performance goals. + Participate in surveillance of suppliers’ manufacturing process. + Disposition of suspect/rejected product. + Oversee check fixture design, fabrication, and verification. + Manage and/or assist with annual PPAP, layout, and functional program. + Other tasks and duties as assigned. **Position Skills and Experience Requirements:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Bachelor's degree in Quality Management/Business/Engineering or equivalent work experience + 2-3 years’ experience as a Quality Engineer in a manufacturing environment or similar position + 1-2 years’ experience in the plastics industry + Strong aptitude for problem resolution and root cause analysis + Strong analytical skills coupled with the ability to exercise sound judgment + Experience with root cause analysis, SPC knowledge, technically able to utilize measuring equipment and gauges + Independent and organized work style; effective time management; able to prioritize work load, adapt to change, and consistently meet deadlines + Excellent computer skills (MS Office, Word, Excel, Outlook, PowerPoint…) + Comfortable with customer interaction + Excellent verbal, written, and interpersonal communication skills and ability to interact effectively with team members, managers, co-workers and customers + Project management skills + Flexible schedule needed to meet customer demands + Willing and able to travel + Must be eligible for employment in the United States