Warren, OH, USA
3 days ago
Quality Engineer Customer Service
Job Title: Quality Engineer
Location: Warren, OH
Zip Code: 44483
Start Date: Right Away
Job Type: Direct Hire
Pay Rate: $75k- $80K /k annually DoE
Keywords: #QualityEngineer #EngineeringJobs

JOB RESPONSIBILITIES:
* Acts as first point of contact with customers on quality issues
* Builds business relationships with customer contacts
* Analyze Customer complaints related to product quality, and lead implementation of proper corrective actions
* Management of action plans for customer quality concerns
* Provides continuous feedback to customers about the status of customer issues
* Supporting and participating in P-FMEA
* Preparing 8D reports
* Leading problem-solving meetings
* Works with external sorting companies to setup sorts at customer sites
* Performs failure evaluations on suspect samples and performs evaluations on third party companies as required

REQUIRED QUALIFICATIONS:
* Bachelor"s degree in engineering or equivalent work experience.
* Five plus years experience in a manufacturing operations environment.
* Strong communication skills internally and externally with customer.
* Must be well spoken and command the room as they will engage with executive levels at OSF and OEM"s
* Strong quality technical skills/acknowledge.
* Preferrable within steel or forging and automotive
* Strong problem solving skills and proactive
* Proficient in organizational skills and attention to detail, ability to multi-task; possesses analytical skills and confidentiality.
* Works productively and can work independently to solve problems.
* Demonstrates good judgment and decision-making.
* Possesses good verbal and written communication skills.
* Can communicate with all levels of employees (union and management).
* Can adapt to changing work and project situations.
* Proficient in office administration procedures, applicable software (including Microsoft products, etc.).

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com
EOE/F/M/Disability/Veterans



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