Kforce has a client that is seeking a Quality Engineer II in Tamarac, FL. Key Tasks: * Quality Engineer will administer the warranty quality management system, including documentation, tracking, and analysis of warranty claims, returns, and customer complaints * Analyze warranty data to identify trends, patterns, and root causes of product failures, utilizing statistical analysis tools, such as Pareto charts, trend analysis, and failure rate analysis * Conduct root cause analysis (RCA) and corrective action planning to address identified warranty issues, collaborating with cross-functional teams to implement effective solutions * Develop and implement preventive measures to minimize warranty claims and improve product reliability, including design changes, process improvements, and supplier corrective actions * Lead cross-functional teams in the investigation and resolution of complex warranty issues, coordinating activities such as failure analysis, testing, and validation * Monitor warranty performance metrics, such as claim rates, repair costs, and customer satisfaction, and provide regular reports and analysis to management * As a Quality Engineer, you will collaborate with suppliers and vendors to address warranty-related issues and ensure compliance with warranty terms and conditions * Provide technical support and guidance to customer service, field service, and sales teams on warranty-related matters, including troubleshooting and resolution of customer issues * Drive continuous improvement initiatives to enhance warranty processes, reduce warranty costs, and increase customer satisfaction * Other duties as assigned