Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our Quality department.
We are looking for a talented individual with relevant skills and experience for a QFSE Manager role, which is based in Elgin. The successful candidate will report directly to the Manufacturing Manager.
Key Purpose Statement
To manage the total Quality, Food Safety and Environmental function, in the relevant plant, to ensure compliance to applicable standards, procedures and regulatory requirements to deliver quality product to consumers.
Key Outputs and Accountabilities
Implement and Manage the Quality Business Plan for the Plant
Implement the Annual Business Plan (ABP), and drive, monitor and report on QFSE goals for the plant. Develop plans for Laboratory Capital Expenditure (CAPEX) requirements and ensure the execution thereof. Report on KPI’s aligned with internal Management, CCBA and The Coca-Cola Company (TCCC), including all Quality, Environmental and Sustainability parameters such as water usage, energy usage, plant waste and recycling. Adapt CCBA, and relevant, Quality standards, protocols, and procedures for the plant. Provide support to the Manufacturing & Technical (M&T) and Logistics teams at plant level to deliver quality products to consumers.Ensure Product and Package Quality meet Legal, CCBA and TCCC Requirements
Ensure that Product and Package Quality standards are monitored and controlled for the plant according to legal, internal and Coca-Cola Requirements. Ensure that ingredients and package quality is monitored and controlled according to standards for all internal products. Resolve all quality issues from plant level to the customer to meet business requirements. Ensure Good Laboratory Practices are implemented in all laboratories on site (on-line, Quality Assurance and micro) and that all consumables are managed and stocked accordingly. Ensure that Laboratory Equipment is serviced, maintained, calibrated, and verified as per agreed standards. Ensure process capability programs are implemented, monitored, and reviewed by all relevant QA, Engineering and Production departments on agreed frequencies. Lead the implementation of Quality at Source in the plant and develop Quality Assurance functionality.Implement and Manage Integrated SHEQ Environmental Compliance System for the Plant
Ensure that standards are implemented in line with International Standards Organisation (ISO 14000, 9000, FSSC 22000), Coca Cola (KORE) and legal requirements. Develop and implement environmental systems and guidelines for the plant. Determine environmental goals through Aspect and Impact Assessments. Ensure adherence to the National Environmental Act and other applicable legislation. Implement and maintain a document management system that addresses all Quality, Food Safety, Occupational Health and Safety, and Environmental requirements. Ensure that all validation requirements for new processes and equipment are followed as per agreed protocols. Support the implementation of Supply Chain Maturity Test (SCMAT) and ensure that the Quality team is actively involved in the implementation of principles and improvement projects as required. Ensure commercialisation and change management processes are followed to support the seamless execution of the change.Continuous Improvement of QFSE Management
Conduct loss and waste analyses and drive continuous improvement programs to ensure appropriate quality process capability. Ensure the implantation of Statistical Process controls and capability to improve product and package quality. Facilitate technical problem-solving regarding quality issues and manage trade and consumer complaints. Ensure that improvement processes are in place to improve water and energy usage as well as waste and recycling. Ensure QFSE problem solving capability for all site teams. Ensure the implementation of the environmental monitoring plan to mitigate and control microbiological risks.Manage and Implement Cost Controls to Ensure Adherence to Quality Budget
Ensures the acquisition of laboratory equipment in line with the budget and assumes accountability for the pay cost and management of contracts. Implement and manage the Quality budget to ensure adherence thereto. Accountable to ensure adherence to budget for all Quality, Food Safety and Environmental external contracts. Ensure that quotations are available in time to update Rolling Estimates (REs) for consumables. Ensure that all laboratory CAPEX requirements are communicated and planned for in the annual budget process according to the standard lab list.Lead and Manage an Engaged Quality Team
Drive effective talent management practices to ensure an engaged team and sustainable talent pipeline, in accordance with business plan, to deliver on full potential. Lead and manage the plant Quality team to allow for the achievement of set goals, an engaged team and high-quality work output. Skills, Experience & EducationQualifications and Experience
A relevant Bachelor of Science degree. ISO 9000, ISO 14000, FSSC 22000 and HACCP training certificate. A master’s degree in science (BSc) or a Food Sciences Total Quality Management qualification would be an added advantage. A minimum of 5-8 years working experience in Quality role within the food industry, with at least 3 years in a managerial role.Knowledge
Knowledge of Quality, Food Safety and Environmental systems (i.e., ISO 9000, ISO 14000, FSSC 22000, HACCP). Good knowledge of Quality Management and Environmental systems aligned with ISO, KORE principals. Sound understanding of applicable Quality, Food Safety and Environmental legislation. Good understanding of Supply Chain Way (SCMAT) principles and practices.Competencies
Action Oriented
Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
Business Acumen
Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
Dealing With Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Caring About Direct Reports
Is interested in the work and non-work lives of direct reports; asks about their plans, problems, and desires; knows about their concerns and questions; is available for listening to personal problems; monitors workloads and appreciates extra effort.
Conflict Management
Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.
Customer Focus
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Decision Quality
Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
Directing Others
Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.
Ethics and Values
Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.
Organizational Agility
Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.
Perseverance
Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
Written Communication
Can write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.
GeneralThe advert has minimum requirements listed. Management reserves the right to use additional or relevant information as criteria for short-listing. Interested applicants, who meet the above employee specifications, should please apply.