Nom Nom delivers delight to your dog’s day. We’re driven by a deep love for dogs and a commitment to their well-being, and are guided by a simple yet powerful philosophy: to provide pups with meals that mirror the devotion, attention, and care that they give us. Our variety of real good, feel good meals burst with vibrant ingredients and tasty textures. They’re prepared, portioned, and packaged in our very own kitchens, and personalized all the way down to the calorie to meet the unique needs of every dog we serve. Board-certified veterinary nutritionists and world-class scientists have made sure of that, by ensuring maximum nutrition from all of our recipes while advancing dog health at large. Join us on our journey to push boundaries and innovate relentlessly, in order to create the most exciting dog food ever. You’ll be part of a world where passion meets nutrition, and every tail wag is a testament to our dedication to dogs—and the people that love them. **QUALITY & FOOD SAFETY SUPERVISOR** **Job Description:** The Q&FS Supervisor provides leadership and oversight to the food safety, quality, and sanitation functions at the NomNom facilities to ensure product conformance to food safety and regulatory compliance as well as exceeding industry requirements. We are looking for a great leader to join our team. Position reports to QFS Manager. **What are we looking for?** Education and Professional Qualifications + Requires a bachelor’s degree with food science or equivalent background + Strong written and verbal communication skills + Ability to work on the Google platform and Nom Nom specific programs (SafetyChain, etc.) Knowledge/Experience + A minimum of 5-10 years’ experience in food manufacturing with equivalent training/certification in HACCP, PCQI, etc. + 5+ years of management experience in a fast-paced food manufacturing environment + Ready to Eat product experience required; pet food experience preferred + Experience implementing and leading GFSI standards and maintaining compliance + Understands safety protocols and other industry standards + Develops effective working relationships with multiple cross-functional teams and facilities + Excellent analytical and problem-solving skills + High-level organizational skills with accuracy and attention to detail + Strong experience in creating, implementing, and monitoring policies and procedures + Excellent conflict management skills **What will be your key responsibilities?** + Managing food safety and quality policies and procedures at both WCP and CHR sites + Oversee compliance with all regulatory bodies (federal, state, and local). + Investigate customer complaints surrounding quality to determine root causes, provide responses, and determine corrective and/or preventative actions (PRIMPs, CAPAs, deficiencies, action items, etc.). + Manage food safety, quality, and food process improvement activities implementation and continuous improvement for the MARS QMS + Assist in managing and running all ongoing food testing both in-house and via third-party partners as necessary. + Liaison between third-party sanitation and operations teams as necessary + Managing training and development of QFS Technicians, managing QFS Technician time and PTO. + Active approach to work safety and creating a safe work environment + Provide input along with making quality decision for non-compliant product in accordance with applicable procedures and specifications + Supporting internal and external audits + Presence on the floor **What can you expect from Nom Nom?** + Join a passionate, courageous, and authentic team + An innovative, inclusive, and collaborative environment + An industry-competitive salary and benefits package, including company bonus + Associate Discount + 401K with employer match up to 4% + Employer paid short-term and long-term disability coverage + Life, accident, and pet insurance options + Paid holidays and unlimited vacation + 12-week paid parental leave + Formal training and opportunities for career progression Nom Nom embraces inclusion, diversity, and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Nom Nom is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.