**JOB SUMMARY** Accountable for providing project help by gathering data, conducting research, maintaining records and tracking issues. Performs and helps in studies and initiatives related to HEDIS/Medical Data Collections, Scott and White Health Plan (SWHP) QI studies and initiatives. Works directly with the SWHP Quality Improvement Manager and QUI Coordinators to plan, organize and give help for QI studies and initiaives for SWHP. **ESSENTIAL FUNCTIONS OF THE ROLE** + Monitor and evaluate data to identify areas of quality and performance improvements. + Performs data collection using various sources, including retrospective review of medical records, focusing on reliability of resulting data. + Medical record abstraction for NCQA HEDIS medical record review project (January-May). + Clearly document information to help findings with action plan and conclusions. + Examines data by doing appropriate drilldowns into the data and using various continuous quality improvement tools, focusing on identifying explanations for variation and opportunities for improvements. + Help improvement in the overall quality and completeness of medical records documentation by indentifying educational opportunities to address deficiencies. + Gather data and prepare documents to submit to regulatory agencies to ensure compliance. + Prepare and maintain documents for NCQA, TDI, CMS and HHSC surveys to be in full compliance. + Maintain accurate documentation of all QI activities and prepare reports as required. + Assure all QI activities are documented, and reported within the organization and externally as appropriate. + Maintain the confidentiality, integrity and security of all documents in full compliance with SWHP. + Help the accomplishment of corporate strategic plans that achieve high impact and significant improvements in organizational performance. + Coordinate and conduct assignments to give administrative help to QI and clinical analytics teams. + Contribute to quality improvement activities including but not limited to the following; HEDIS, HOS, CAHPS reporting, customer satisfaction survey results, peer review, health promotions, quality of care and quality of service monitoring, coordination with regulatory agencies, focused quality improvement studies, clinical protocol and guideline updates. + Accurate recording of meeting minutes and other documentation essential for the overall completion of the QI projects. + Prepare and distribute accurate and timely reports according to department, documentation standards, and regulatory requirements. + Help QI Coordinators in collecting data and preparing reports for the annual program evaluation and QI work plan. + Perform other position appropriate duties as required in a competent, professional and courteous way. **KEY SUCCESS FACTORS** + Associates degree (two-year program) or equivalent formal training program in a health related field preferred. + Quality Improvement/Assurance, Healthcare or other Managed Care related field is preferred. + Proficient in Microsoft Office Suite, including but not limited to, Outlook, Word, Excel, Access and Power Point. + Excellent written and verbal communication skills, as well as attention to details and deadlines. + Demonstrates problem solving, leadership, conflict management and team building skills to ensure a productive work environment to achieve goals. + Skilled in data reasoning, interpreting and evaluating information and have the ability to work in a fast paced, deadlines motivated environment. **SALARY** **The pay range for this position is $15.75 (entry-level qualifications) - $26.93 (highly experienced) The specific rate will depend upon the successful candidate’s specific qualifications and prior experience.** **BENEFITS** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefit + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 Note: Benefits may vary based on position type and/or level **QUALIFICATIONS** + EDUCATION - H.S. Diploma/GED Equivalent + EXPERIENCE - 1 Year of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.