As a valued member of our team, you will conduct first piece, incoming, in-process and finished goods inspections as directed by the Q.C. Manager or Supervisor. You'll maintain the necessary records to meet both company and customer documentation requirements. Additionally, you'll evaluate and document Customer Returns, ensuring our high standards of quality are consistently met. Tasks and Responsibilities: + Conduct First Article Inspection on new products and/or revised products. + Inspection throughout the entire manufacturing process including inspection of raw materials, parts, sub-assemblies and finished goods. + Ensure appropriate action is taken when non-conforming material is found. Make production run or hold recommendations based on the critically of the defect. + Ensure operators are processing or assembling material according to Work Orders and/or BOM. Communicate discrepancies to the attention of the Supervisor, Assistant Q.C. Manager and Q.C. Manager + Document performed inspections including non-conforming product found during the inspection process. + Create DMR’s in Epicor for all non-conforming product. + Operate basic measuring devices like micrometers, calipers, height gages, etc. + Follow Q.C. procedures, plans and test procedures as outlined + Examine, disposition and document customer returns. + Maintain good housekeeping and safety in all of the quality control work areas + Prompt completion of tasks assigned by Quality Management. + Second shift new hires must be able to train on first shift. + All other tasks so assigned. Who You Are: + High school diploma or equivalent education required + Prior experience in Quality Control and/or Manufacturing preferred + You are detail-oriented, capable of reviewing and documenting a high volume of product evaluations + You are a skilled written and verbal communicator + You possess excellent time management skills and can prioritize various tasks as assigned by the Quality Control Manager to ensure their completion in a timely manner + You are capable of operating basic measuring devices (such as micrometers, calipers, height gauges, etc.) + You are a team player who likes to work collaboratively The Fountainhead Group, Inc. is a family-owned and operated company, dedicated to the success and longevity of our business, our employees, and our community. For more than 130 years, FGI has been creating, innovating, and manufacturing liquid sprayer products for the world's top brands and retailers, driven by the hard work of our FGI Family of employees. Across four manufacturing and distribution centers in CNY, our commitment to the betterment of our employees and our community is demonstrated in our robust philanthropy and volunteer programs, supporting more than 350+ local nonprofits and ensuring the success of the community for generations of the FGI Family to come. The Fountainhead Group Inc. is an AAE/EEO employer. In addition to a competitive salary, we are pleased to offer the following benefit package: Medical Dental Paid Vacation Holiday Pay 401k with employer match up to 2% Tuition Reimbursement Health Reimbursement Account (HRA) Flexible Spending Account (FSA) Employer paid Life Insurance Employee paid Voluntary Life and Short Term Disability Coverage Company Website https://www.thefountainheadgroup.com/ To learn more about our company culture and commitment to the local community, visit the “Community” page of our website and be sure to follow our Facebook account for exciting updates and events! www.thefountainheadgroup.com/community www.facebook.com/thefountainheadgroup