LDRM delivers essential operations management and professional records management services to the Department of State on the Visa Support Services Contract. LDRM seeks a Quality Control Specialist(s) (QCS) Lead who has subject-matter knowledge and utilizes judgment to complete assignments consisting of numerous steps varying in nature and sequence. The QCS Lead selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures or engaging the Quality Manager where necessary. The QCS Lead will assign and track daily workloads of other QCS to ensure that department deliverables are completed accurately and timely. The QCS Lead will also assist Quality Analysts in other administrative tasks including verifying inspections. The successful candidate must possess strong organizational and communication skills and be detail oriented and data driven. **Responsibilities** + Assist in a variety of administrative matters, maintaining a wide variety of records. + Perform inspection verifications against a pre-determined set of quality standard. + Perform inspections on lots to assure work meets or exceeds customer requirements or that the appropriate actions are taken in rejecting the lot for rework and issue feedback to the appropriate functional area. + Assign and track daily workloads of other quality staff to ensure quality deliverables are completed. + Engage with quality staff where necessary to ensure accurate work completion. **Qualifications** + Previous experience performing inspections in a production environment. + 1-2 years of experience in quality control/quality analysis is required. + Basic computer skills with working knowledge in Excel. + Must be detail oriented and have a high level of attention-to-detail. + Demonstrate administrative and organizational skills. + Strong command of the English language both verbally and written. + Good interpersonal and communication skills. + Demonstrate a professional work ethic. + Ability to work independently and as a member of the team. + Must successfully complete a computer-based assessment on typing skills with a score of 85% accuracy and 20 words per minute (WPM). + Must successfully complete a computer-based assessment on basic computer skills with a score of 70%. + High School diploma or equivalent (associate’s degree or higher preferred). + U.S. citizenship. + Ability to successfully complete a corporate background investigation, including credit and criminal checks. + Ability to obtain and maintain a secret government security clearance. + Strong verbal and written communication skills. + Strong administrative and organizational skills. + Basic computer skills. + Excellent interpersonal and communication skills. + Demonstrate a professional work ethic. + Ability to work independently and as a member of the team. + Analytical skills to successfully analyze and evaluate data. + Ability to disseminate information to a wide audience. **Physical Demands:** + While performing the duties of this job, the employee may occasionally be required to stand; walk; sit; lift; bend; reach; carry; stoop; kneel; use hand and fingers to handle, or feel objects, tools, or controls; use fingers and hands to type or write; speak; or hear. Specific vision abilities may be required to perform the job which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus. **Job ID** 2025-15954 **Work Type** On-Site **Company Description** **Work Where it Matters** LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. **For our shareholders,** LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. **For our government customers,** LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office. **As an LDRM employee,** you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).