Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

The Opportunity:

The Quality Manager will ensure all quality standards are met and maintained by understanding, implementing, and enforcing Customer, Regulatory, and WestRock processes, policies, and procedures. You will also be accountable for internal and external quality complaint resolution, execution of audits, and ensuring efficient and smooth operations within the production facility. 

 

How you will impact Smurfit Westrock

Review, approve, and execute facility and corporate standard operating procedures for site implementationCoordinate and execute internal, customer, supplier, subcontractor, and regulatory auditsMonitor and ensure compliance with current policies, procedures, regulatory requirements, and customer requirementsCoordinate and execute investigation of detected risks or failures, complaints, and corrective/preventative actionsWork closely with production managers to maximize product quality and reliability and minimize costTrack, analyze, and lead initiatives for all internal quality and customer complaint issuesDetermine, document, and approve site-specific or one-time occurrences such as protocols (reworks, validations, etc.), deviations (planned or unplanned), waivers, or releases for materials and products as requiredLeverage enterprise technology to analyze quality complaints, track corrective and preventive actions, and use data to isolate and track defective parts per million, over shipments, and resolve issues related to rejected products when applicableExecute facility improvement initiatives as determined from performance dataLead team of quality technicians, ensuring that processes are efficient, and work is appropriately prioritizedProvide tools and training for quality management and quality improvement to the facility staff
 

What you need to succeed:

A-Level education (minimum)Must have 5 to 10 years of work-related manufacturing experience  Should have 3 to 5 years’ experience in production supervisory roleDemonstrate strong communication and interpersonal skills to engage and inspire others to comply with quality standardsProven track record of problem-solvingThorough knowledge of quality standards and methodologiesAbility to learn proprietary software programs and leverage enterprise complaint management softwareProfessional training and quality certifications courses (e.g. Six Sigma, ISO Certification) are preferred 

What we offer:

Corporate culture based on integrity, respect, accountability, and excellence.Comprehensive training with numerous learning and development opportunities.An attractive salary reflecting skills, competencies, and potential.Benefits package to include medical, dental, vision, life insurance, 401k with match and more!A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work. Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.