Quality Manager Job Details Level Experienced Job Location FMH Conveyors Jonesboro - Jonesboro, AR Position Type Full Time Education Level 4 Year Degree Travel Percentage Up to 25% Job Shift Day Job Category Manufacturing FMH Conveyors, a member of the Duravant family of operating companies, designs and manufactures products and services for truck loading and unloading applications. The NestaFlex and BestFlex brands lead the market in flexible gravity and powered conveyors, while MaxxReach and BestReach are the premier brands in telescopic and rigid conveyor systems. Known worldwide for their durability and reliability, FMH Conveyors products are engineered to support material handling applications for distribution centers, e-commerce, parcel post, retail stores, and a variety of manufacturers to help maximize productivity and increase efficiency. As a Duravant Family Company, FMH Conveyors participates in global Diversity, Equity, and Inclusion programs, as well as Doing Good initiatives to support our communities. In addition to a culture that promotes long term career satisfaction, with opportunities for personal and professional growth, FMH Conveyors offers an excellent total rewards package that includes: + Compensation: We offer competitive compensation + Benefits: We have comprehensive benefit packages designed to support our employees' health, well-being, and financial security + Development: We have education and training programs which include an educational assistance program + Time Off: We offer paid holidays and paid time off + Driven Team Members: We have a cross-functional, collaborative environment, focused on delivering results + Core Values: Our core values are Teamwork, Respect, Integrity, Winning Spirit, and Sense of Urgency + Culture: We are driven by our number one asset - our employees, and their successes + Doing Good: We love to be active members of our community! We have several volunteer opportunities throughout the year. FMH Conveyors is seeking a Quality Managerresponsible for developing and implementing optimal, cost-effective quality processes and methods in accordance with product specifications and quality standards. This position is also responsible for analyzing and implementing manufacturing processes for improvement using various methods of testing and inspection. POSITION DUTIES & RESPONSIBILITIES include the following, other duties as assigned: + Develop a Quality Management System (QMS) that documents processes, procedures and responsibilities for achieving desired quality objectives. + Design and implement methods for process control, process improvement, testing and inspection. + Serve as the primary quality resource to department supervisor(s) for problem identification, resolution, and continuous improvement. + Ensure a high level of internal and external customer service. Investigate customer issues and complaints relating to quality. + Support concurrent engineering efforts by participating in design development projects representing quality assurance and the customer. + Lead teams in technical process development, documentation, and certification. + Develop and analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products. + Develop supplier quality requirements for inspection, detection, prevention, and certification. + Develop, execute and analyze quality-reporting measures. + Design, develop and implement training material on quality standards and activities. + Provide technical and statistical expertise to teams. + Create, document and implement inspection criteria and procedures. POSITION REQUIREMENTS: + Bachelor's degree in Industrial, Mechanical, Electrical, or Manufacturing engineering preferred (or STEM degree such as Mathematics, Physics, Chemistry with Quality experience). + An Associate of Science degree in these fields plus minimum 4 years of industrial experience is equivalent, AS degree, or alternate degree plus ASQ Certification as CSQE, CSSBB, CSQP, CRE certification is equivalent). + Minimum of 7 years of manufacturing quality experience. + Experience with the developing a Quality Management System (QMS). + Supervisory/Management experience + Training in general safety, heavy and assembly manufacturing processes, foreign object, ISO structure, statistical analysis, and quality system awareness. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: While performing the duties of this job, the employee is exposed to welding, fumes or airborne particles, overhead cranes, mechanical parts and vibration. The noise level in the work environment requires hearing protection.