US
84 days ago
Quality Manager
General Responsibilities/Role Overview: 

Provide direction and leadership for the Contract quality team including people management as follows: managing performance; addressing disciplinary issues; hiring; assisting direct reports with career development; communicating information to direct reports, passing information up the management chain and fostering open communication; ensuring team is aligned with and accomplishing goals/objectives; and, maintaining trust and confidentiality while promoting a team environment. 

The incumbent will live the corporate values of treating people with dignity and respect, practicing leadership, driving continuous improvement, acting with a sense of urgency, promoting innovation, fighting for consensus, and managing through teams. 

•Be a resource for the initiation and implementation of cost improvement plans on new and existing programs. 
•Coordinate scheduling & overseeing internal audits. This includes conducting internal audits.
•Assist in coordinating external (customer, regulatory) audits. 
•Participate in new product development initiatives representing quality, where appropriate. 
•Coordinate new process techniques that improve overall job efficiencies.
•Maintain QMS process and procedures that assure compliance with ISO 9001:2016 and other regulatory standards.
•Lead the corrective actions to improve customer satisfaction.
•Work with management to establish quality goals and objectives.
•Assist in Management Review compilation and execution. 
•Act as a back-up for the quality team as needed (PPAP, complaint handling, production support, etc.). 
•Maintain Quality Metrics and coordinates data collection and trend analysis for Management Review and to support continuous improvement opportunities.
•Provide leadership, direction and clear information to Quality Staff  as well as manufacturing floor employees regarding product quality, quality systems requirements and operational methods.
•Facilitate communications between engineering, manufacturing, and quality functions.
•Other duties as assigned. 

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