Quality Manager Job Description Would you like to work in an international, innovative organization, where we produce high-quality solutions and are constantly looking to enhance existing and develop new offerings? Are you eager to join a professional team and work directly with our customers? Then we have an interesting position in Grundfos for you. **What is the job about?** Grundfos is seeking an experienced Quality Manager to represent the IND Region of the Americas with a focus on quality. The Quality Manager will ensure the effective management of operational, tactical, and strategic tasks and initiatives pertaining to IND Quality. In addition, the Manager will lead and exemplify the cross-functional teamwork through the Plan-Do-Check- Act (PDCA) cycle to meet Total Quality requirements while ensuring the delivery of qualified products to the market. This position reports to the Quality Director and will be operate out of the Brookshire, TX facility on a hybrid schedule. **Your main responsibilities** : + Actively participate in and lead key customer meetings while support the Sales team in advancing the Quality agenda. + Conduct key customer visits and provide support during customer audits while driving continuous improvement to enhance customer satisfaction. + Internalize and communicate the Voice of the Customer (VOC) to instigate improvements. + Monitor Customer Quality Performance in the IND Americas region while ensuring progress on top initiatives by analyzing trends, Pareto charts, and taking necessary actions. + Coordinate and communicate progress with relevant stakeholders from plants and facilitate risk evaluations as needed to ensure the satisfaction and safety of our customers. + Act as a representative for customers in addressing major quality issues while tracking the performance of the top 10 customers. + Drive the annual target-setting process for local plants and assemblies while driving quality development/improvement in the Grundfos Production System with plant and local assemblies. + Ensure swift and professional handling of escalation cases in plants, local assemblies, DC’s, and sales regions. + Monitor and take action based on market feedback, encompassing Data Governance, FAS codes governance, System Maintenance, Reporting, Training, Monitoring of Warranty Rate, Warranty Actions, and processes for continuous improvements. **Your background:** **We imagine that you have:** + A bachelor’s degree with a preference for an engineering degree. In lieu of degree 10+ years of Quality Management experience. + 5+ years of professional experience in Quality Management. + Process Management knowledge (ISO9001, ISO14001, and ISO15504) + Audit and data analysis skills. + Previous project management experience is desirable. + The ability to travel frequently (40%) to visit the customers, plants, assemblies and DC’s in the region. + Effective communication skills. + The ability to operate on a hybrid schedule out of our Brookshire, TX facility. **_Please note that relocation for this position cannot be supported and qualified candidate must have the authorization to work in the USA without support._** **What’s in it for you?** Whether it’s developing leadership skills or advancing your expertise even further, we’ll support you with continuous learning and development opportunities, to help discuss and steer your long-term Grundfos career path. You’ll be welcomed from day one into an inclusive, trusting environment guided bysix core values. (https://www.grundfos.com/about-us/our-purpose-and-values) In addition, your day-to-day benefits include: + If you’ll be working from your home office, we’ll make sure you are well equipped with a workstation. However, you are always welcome to our offices where you can engage, learn, and have fun with colleagues. + On top of it, flexible working hours; 5 paid holidays; paid time off for volunteering; up to 20 paid vacation days. Vacation hours are accrued on a prorated basis, based on your hire date within the calendar year. + Competitive medical insurance rates through medical, dental, and vision plans; and a 401(k)-match program. + Annual bonuses, parental support, internal well-being consultants and programs. + Access to the modern Grundfos Academy to pursue further both personal and professional development. **Do you want to learn more?** If you have questions or would like to know more about this position, please contact Kristin Sayers at KSA@Grundfos.com If this job sounds interesting, please send your resume and cover letter by clicking “ **Apply** ”. To dig deeper into the Grundfos universe, follow us onLinkedIn (https://www.linkedin.com/company/grundfos/) orYoutube (https://www.youtube.com/user/grundfos) . Check outMeet Our People (https://www.grundfos.com/careers/life-with-us/meet-our-people) to get to know some of your future colleagues and why they love working at Grundfos. _Grundfos needs and welcomes professional people from all corners and backgrounds by providing equal employment opportunities for all applicants and employees and prohibits discrimination and harassment of any type. Employment decisions at Grundfos are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All qualified applicants are encouraged to apply. Learn more about your rights as anapplicant (https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088\_EEOC\_KnowYourRights.pdf) andpay transparency. (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Accommodations are available for applicants with disabilities._ **We look forward to hearing from you.** Information at a Glance **Job Details** Application deadline: asap Workplace: Hybrid Position Job Location: Brookshire, Texas, United States | Houston, Texas, United States | Katy, Texas, United States Contract Type: Full-Time Employment Type: Regular