Join a fanstastic team and work in a great location in Cheektowaga, NY!  We are looking for a Quality Manager to work with our quality and management team.  If you have an ISO 9001 certification AND a Safe Quality Food (SQF) certification, please apply!  This is an on-site role and requires a presence on the production floor.

ProAmpac is a leading global flexible packaging company with comprehensive product offerings. We provide creative packaging solutions, industry-leading customer service, and award-winning innovation to a diverse global marketplace. Five core values guide our work and are the basis for our success: Integrity, Intensity, Innovation, Involvement, and Impact.

Salary Range:   $75,000 to $100,000 (based on experience)

ProAmpac offers a full benefits package! 

Medical Dental Vision Paid parental leave Life Insurance Generous 401k with company match Paid vacation 11 paid holidays Safety shoe & safety glasses reimbursement Generous employee referral program

Please find a brief description of the Quality Manager role below:

This position is responsible to meet the goals and objectives of the organization by leading and directing a team overseeing the Quality Management System including, but not limited to the development, setting and enforcement of procedures, policies and standards affecting the Quality of our products. Accountable for ensuring that finished goods meet the specifications of the company and its customers. Leading a quality team,

Manage programs and activities of the quality department

Work in conjunction with Organizational Quality leadership and Manufacturing Management to ensure all manufacturing and Quality Assurance procedures are being performed and all metrics are on target.

Responsible for personnel activities including hiring, termination, performance goals setting, and ensuring that all quality personnel are trained to perform their respective job functions.

Participate in the development, implementation and administration of quality specifications and systems.

Monitor and report on progress against metrics and goals

Visit customers and suppliers when necessary.

Responsible for all activities associated with internal and external audits.

Manage customer complaint and reject process to ensure accurate root cause analysis, timely response, and determination and implementation of corrective actions.

Monitor site quality and food safety metrics and develop counter measures as needed.

Work with manufacturing to ensure product conformance through documented process monitoring and process controls methods.

Troubleshoot quality issues and work with the team to find solutions by being present on the production floor. All other duties as assigned.

Qualifications, Education and Experience :

BS Degree (preferred in technical area) plus five (5) years of leadership experience in Quality/Manufacturing or ten (10) years of relevant experience

Supervised a team of employees in the Quality or related field.

Comprehensive knowledge of concepts and principles. Prior audit experience and knowledge of ISO 9001, GMP, SQF and GFSI is required.

Strong data management skills preferred.

Demonstrated understanding of fact-based decision-making and analytical processes related to quality management and process improvement.

Effective coaching, training and facilitating experience.

Solid working knowledge of quality processes and related manufacturing

Experience using Microsoft Office Suite (Word, Excel, PowerPoint), Visio, Teams, and Outlook

Maintains strict confidentiality and protects the privacy of confidential/sensitive information.

Must be available to answer questions from staff or management during off hours. Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.

Ability to communicate effectively (verbal, written, and presentations) with executive leadership, staff, and internal and external clients.

Proactive; exercises sound judgment and decision making; identifies problems and needs and develops solutions and/or options.

Self-confident, self-motivated polished professional who thrives in a challenging, fast-paced environment.