Oneida Innovations Group has a long and distinguished history of providing IT and cybersecurity services to the U.S. Department of Defense. Our agility and focus on customer satisfaction has led DoD customers to request our assistance in meeting mission needs traditionally sought from large system integrators. We also support numerous private sector industries including healthcare, hospitality and gaming, higher education, and more. Ours is a legacy built on trust, loyalty, and exceptional service.\n
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Overview\n

We are seeking a quality assurance professional to develop and administer an integrated Quality Management System (QMS). This is a newly created role to support the company's growth and volume of quality-focused initiatives, including; \n\nISO & CMMI Certifications \nSupplier Quality Control \nConfiguration Management & Documentation Control\n\n
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The Quality Manager will work with executive leadership, internal stakeholders, and external consultants to mature, implement, and direct the company's QMS, maintaining a commitment to quality, process maturity, and regulatory compliance. \n
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Reporting to the General Manager, the Quality Manager will shape QMS processes and workflows for the organization and instill quality as part of the organizational ethos. This position is onsite and will support the business headquartered in Oneida, NY. A hybrid work schedule may be considered based on business need.\n

` Responsibilities \n\nDevelop the organization's QMS, supporting processes, and key performance indicators measured in accordance with ISO 9001:2015 and CMMI Dev and Services Level 3 compliance requirements.\nLead efforts to successfully achieve ISO 9001:2015 certification and CMMI Dev and Services Level 3 appraisal. Serve as the primary point of contact with external consultants assisting with ISO and CMMI documentation and process development, reviews, and internal assessments. Manage all efforts in maintaining\/renewing certifications and appraisals.\nMaintain QMS compliance to revisions or additions to applicable standards and certifications.\n\n\nTrack all ISO \"shall\" statements, CMMI practices, and associated artifacts. Ensure artifacts are adequate & appropriately mapped; adjust compliance strategy as needed.\nTrain stakeholders on new and existing processes; audit adherence to established procedures and administer corrective actions as needed.\nEnsure ISO\/CMMI-facing processes are developed in accordance with all requirements, standards, and regulations.\n\n\nSupport OIG Information Security team preparation and coordination of CMMC reviews and third-party assessments.\n\n\nOversee all quality aspects of procurement to include compliance with applicable contractual flow downs, supplier audits, ratings and corrective actions, approved supplier lists, material inspection\/conformance, etc.\nImplement, administer, and maintain Configuration Management & Documentation Control processes in accordance with contract requirements and industry guidelines. Develop and implement processes and workflows for maintaining document and material revision control, Engineering Change Orders (ECO's), and inventory control and management.\n\n\nSupport the Program Management function in developing and tracking both general and contract-specific quality-based metrics.\nDrive process compliance and maturity, and continuous improvement activities across the organization. Map quality initiatives to corporate business goals.\nDevelop team member training and internal reviews to ensure organizational adherence to policies and procedures.\nApply Organizational Change Management principles in balancing the \"people vs. process\" aspects of quality programs.\nOptimize contractual and programmatic workflows and efficiency with an emphasis on quality.\nDevelop recommendations and communicate to executive leadership the justification and business case for quality process improvements and\/or changes to policy.\nOther related duties as assigned.\n\n

Qualifications \n\nBachelor's Degree in Engineering, Business Management, Organizational Management or similar preferred.\nMinimum five years' experience in a similar role\/capacity; experience as part of a professional services organization a plus.\nDirect experience in the ISO registration\/auditing lifecycle required.\nWorking knowledge of and prior exposure to CMMI appraisal process required.\nExperience developing an organization's QMS, ISO and CMMI processes is strongly preferred; a strategic mind set and ability to formulate QMS implementation is critical.\nWorking knowledge of applicable Federal requirements, bid\/proposal, and contract management processes strongly preferred.\nCertifications preferred:\nCMMI Practitioner or above\nISO QMS Internal Auditor Training or similar\nSimilar QA Management certifications\n\n\nProficient in Microsoft Office\nExcellent communication and organization skills.\n\n
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Oneida Innovations Group is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.