**Career Area:** Manufacturing **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **Quality Manager** **Lafayette, Indiana** **Relocation Assistance is Available** **Job Summary:**   This position will supervise personnel responsible for preventing quality problems through the development and maintenance of quality measurement standards.  Day to day management of quality inspection team includes priority setting and problem resolution to support production requirements Primary responsibility is to provide support for quality initiatives in facility operations, and supplier quality. Position will ensure conformity to global quality processes defined in the Caterpillar Quality Management System (QMS), day to day management of quality resources, and ensure resources are trained and competent.  **What you will do** **:** The goal of quality assurance is to contribute to the prevention of product defects by eliminating the cause and maintaining quality standards by providing properly inspected material, procedures, and tests.  Incumbent and staff are responsible from the planning stage of production where proper tooling, machines and inspection equipment are essential to produce desired quality.  The role is responsible for managing Receiving Inspection, as well as Reactive Quality for all salvage nonconformances.  The incumbent is responsible for setting priorities, establishing inspection schedules for purchased finished and rough material, and managing shop floor quality controllers.   The incumbent’s staff will assist in the proper dispositioning of non-conforming material through analysis of defects and identification of cause.  Responsible to manage necessary steps to isolate defective material and to ensure uninterrupted shipments to customers if possible.  Considerations include scrap, rework, or deviation.  Serves as the representative for Supplier Quality on the Material Review Committee for both Salvage and Receiving rejections.  Attends internal certification meetings at the facility level.   The incumbent is responsible for the training, motivation, and development of employees.  This position instructs personnel on how to determine the quality of work with the aids of inspection gauges and blueprints.  The incumbent provides counsel and advice to employees concerning personal and assigned work problems, recommends merit increases for qualified employees, disciplines employees by writing cautions and discharging or suspending employees, and writes commendations for outstanding employees.  These are the tools used by the incumbent to motivate people.  Personal contact is made daily with each employee relating to quality problems, safety, housekeeping, etc.  The position reports directly to the factory quality manager and is responsible for the quality of all material utilized in assembly and machine shop. The position supervises or manages a work unit of hourly and contract employees where planning, scheduling, training, monitoring, and reviewing work of subordinates is required, and is responsible for all personnel issues and performance evaluation of subordinates.  They will engage with Component Groups, Global Quality resources and Facility Management.  Typical internal customers include various contacts in multiple geographic areas, and external contacts include various customers and vendors throughout worldwide markets.  The position is challenged to manage a team that is required to quickly and correctly identify problems that may not be obvious.  The incumbent’s team solves problems by determining the best course of action, within departmental guidelines, from many existing solutions.  The incumbent is expected to determine the best way to complete job assignments to achieve desired results.  Work is reviewed after completion, except in the most complex or high impact situations.  Impacts key quality goals including Customer Satisfaction, Continuous Improvement, Timeliness, Accuracy, Efficiency, Cost Savings, Process Quality, Part Quality, Internal Quality Certification, Vendor Certification, etc.  The incumbent in this position is responsible for managing the execution of processes, plans and tools that support global quality systems or related processes i.e. Cost of Poor Quality, APQP, PPAP, quality certifications, MQ4006 and MQ4007, etc. Responsible for managing the execution and adherence of procedures such as 1E2500 cleanliness checks, PPAP sample part conformance, and inspection practices to measure plant quality levels, to drive improvement and to reduce costs.                     **Education** **:** + A Bachelor’s degree in Engineering or Manufacturingor equivalent experiencewith an excellent understanding of quality management practices is desired.  **Top Candidates** **will also ha** **ve:** + Prior Supervisory Experience. + American Supply Quality (ASQ) quality certification. + Knowledge of shop operations procedures is required.  + In addition, three to five years of job-related experience are required. + Good human relations skills are required to develop a cooperative work relationship with others inside and outside the department.  **Skill Descriptors** **Planning: Tactical, Strategic:** Working Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan. **Quality Management:** Extensive Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization. **Collaborating:** Extensive Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner. **Influencing:** Extensive Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. **Problem Solving:** Extensive Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. **Quality Risk Management:** Working Knowledge of processes, tools, and techniques for Quality Risk Management; ability to implement the quality assurance process of assessment, control, communication, and review of risks to the quality of products. **Lean Manufacturing:** Basic Knowledge of the philosophy, principles and implementation approaches of lean manufacturing; ability to integrate and implement lean manufacturing philosophy into existing production and management processes. **Root Cause Analysis (RCA):** Extensive Knowledge of the concepts, principles and techniques of root cause analysis (RCA); ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences. **Additional Information:** + Travel requirements may be up to10%. + This position is located in Lafayette, IN. + Domestic relocation assistance is available for this position.   + Sponsorship is NOT approved for this position. **Summary Pay Range:** $126,000.00 - $189,000.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. + Medical, dental, and vision benefits* + Paid time off plan (Vacation, Holidays, Volunteer, etc.)* + 401(k) savings plans* + Health Savings Account (HSA)* + Flexible Spending Accounts (FSAs)* + Health Lifestyle Programs* + Employee Assistance Program* + Voluntary Benefits and Employee Discounts* + Career Development* + Incentive bonus* + Disability benefits + Life Insurance + Parental leave + Adoption benefits + Tuition Reimbursement * These benefits also apply to part-time employees Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers. **Posting Dates:** March 4, 2025 - March 11, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .