QA Manager- Client Facing

Labcorp has a QA Manager - Client Facing position in Indianapolis, IN.  Is Quality your passion?  Do you have Quality Manager experience in the world of diagnostics? 

Do you have 8 years experience in a Regulated environment (experience in GXP roles) working with Clients and strong communication and negotiation skills?

This is a Client Facing role and Individual contributor role.  This QA Manager will need to have Strong organizational skills, planning, and timely delivery and execution on any actions needed. 

The Manager will need to have strong influencing, negotiation skillset for both internal (Project Mgt and Operational Area SMEs) and external Client-facing engagements.  Must have Persuasive communication skillset, especially with Client QA counterparts.

This is a QA Manager position is Hybrid/Onsite in Indianapolis at 8211 Scicor Drive.

Essential Job Duties:

♦ Client Communication and negotiation

♦ Oversees timely completion of CAPAs and QIs in QMS

♦ Supports internal and external teams in creation of CAPAs

♦ Supports in pulling metric data, trending and tracking of QIs for client metrics and prepare presentations, conveying confidence with a partnership in deriving solutions to address quality.

♦ Leads scoping and execution of RC&QA improvement initiatives and supports execution of

global improvement initiatives

♦ Ensure the consistent implementation, use and review of SOPs

♦ Escalate issues to management in a timely manner, offer potential solutions through internal stakeholder collaboration as part of escalation, wherever possible and implementing appropriate solutions

including preventative actions

♦ Negotiate with functional and operational internal & external client (project and QA client) stakeholders to improve quality and increase efficiencies

♦ Analyze and interpret data in order to lead functional process improvement initiatives to drive

efficiencies and effectiveness of Regulatory Compliance & Quality Assurance (RC&QA)

processes

♦ Lead and effectively manage constructive crucial interactions with clients or regulatory

agencies

♦ Lead functional process improvement initiatives to drive efficiencies and effectiveness of

Regulatory Compliance & Quality Assurance (RC&QA) processes

♦ Interpret applicable quality regulations/standards and create appropriate policies and

procedures

♦ Lead interactions with clients or regulatory agencies

♦ Recruit, training, coaching, and mentoring internal stakeholders, especially Global Study Mgt partners and QA peers and develop individuals based on their development or business needs

♦ Complete thorough, timely and well documented performance evaluations providing objective

feedback to the individual

♦ Ensure Regulatory Compliance and Quality Assurance (RC&QA) management

responsibilities, as indicated in applicable controlled documents, are followed

♦ Perform other duties, as assigned by management

Minimum Required:

♦ 8 years in regulatory environment (experience in GXP roles)

♦ A minimum of a Bachelor’s Degree in Life Sciences preferred (or equivalent Life Science experience)- Experience may be substituted for education.

♦ Experience & regulatory expertise of industry quality systems/standards

♦ Ability to interpret applicable regulations/standards

♦ Experience in leading process improvement initiatives

♦ Ability to communicate and negotiate internal stakeholders effectively

♦ Ability to work with resources in a single geographic location

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. 

LabCorp’s World-Class Diagnostic tests help enable and accelerate a patient's care and access to innovative treatments, medicines and new technologies that can change outcomes and lives.  When people are faced with important health choices, we are there for them to provide data, insights and answers for doctors, drugs and other product developers and the public. We use our scientific expertise to support the greater good, helping people live better and longer lives.

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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