**Working Title: Quality Manager** **Job Class: Human Services Manager 2** **Agency: Human Services Dept** + **Job ID** : 83683 + **Location** : St. Paul + **Telework Eligible** : Yes + **Full/Part Time** : Full-Time + **Regular/Temporary** : Unlimited + **Who May Apply** : Open to all qualified job seekers + **Date Posted** : 01/29/2025 + **Closing Date** : 02/18/2025 + **Hiring Agency/Seniority Unit** : Human Services Dept / DHS Manager + **Division/Unit** : DHS-Central Office / Director Agency Effectiveness + **Work Shift/Work Hours** : Day Shift, 8:00am - 4:30pm + **Days of Work** : Monday - Friday + **Travel Required** : No + **Salary Range:** $43.38 - $62.41 / hourly; $90,577 - $130,312 / annually + **Classified Status** : Classified + **Bargaining Unit/Union** : 220 - Manager/Unrep + **FLSA Status** : Exempt - Executive + Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify. **The work you'll do is more than just a job.** At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. _***_ Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) _(Within Minnesota or neighboring states) and flexible hours options are available_ _.***_ As the Quality Manager, you will oversee all functions of the Central Grants Office Quality Team, managing a team of project managers and technical specialists. Your team will be responsible for, but not limited to, providing technical support for the Contracts Integration System (CIS) across the agency, developing tools and resources for the CIS, communicating CIS updates, managing and maintaining Federal Grant Portals (e.g., grants.gov), creating dashboards and data visualizations, and leading initiatives to improve grant processes (e.g., Federal Grants Management and Direct Payments). As the agency transitions to a more integrated grants management structure, the Quality Manager will ensure the Contracts Integration System (CIS) supports strong oversight, internal controls, and risk management. The Quality Manager will oversee the CIS and work collaboratively with Central Operations, MNIT, and DHS Administrations to ensure it meets the agency’s needs. **Key Responsibilities:** + Lead and manage the Central Grants Office Quality Team, providing direction for cross-agency and statewide projects aimed at enhancing grants management processes. This includes collaborating within the Central Grants Office divisions, Central Operations, MNIT, and DHS Administrations. + Provide oversight for the Contracts Integration System (CIS), including technical support, managing the Change Management and Prioritization Team (CMPT), and leading the implementation of CIS enhancements with internal DHS stakeholders, MNIT, and vendors. + Oversee team resources and budget, cultivate strategic partnerships, and ensure alignment across the agency to support the development, maintenance, and oversight of the CIS + Lead data and reporting initiatives from SWIFT/CIS to drive continuous improvements, strengthen internal controls, and optimize the efficiency and effectiveness of grant-making and financial management processes. + Monitor and evaluate CIS operations and system functionality to ensure they meet agency needs. **Minimum Qualifications** **_**To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.**_** Demonstrated leadership experience* *Leadership experience can include: + Experience as a supervisor, leadworker, team lead, project lead; + Completion of a State of Minnesota leadership program (e.g. ELI, L4); + A paid/unpaid position leading a program or chairing a committee (e.g. ERG) - experience must include: + 1+ year of experience identifying issues, goals and strategic actions + 100+ hours per year time commitment AND Five (5) year’s specialized professional experience in a human services program performing the following duties: + Experience with grant-making requirements and regulations. + Proven experience managing large, complex projects. + Project Management Professional Certification or Lean Six Sigma Certification. + Experience working in Contracts Integration System (CIS), Agile Apps, or other contracts management systems. + Proven experience as a citizen developer for Agile Apps or other comparable systems. + Strong understanding and experience working within state financial systems and processes. + Experience with conducting research, and review state/federal regulations and other best practices to help establish compliance program goals and standards related to grant management. + Experience translating technical information into plain language for a variety of audiences. **Preferred Qualifications** + Strong human relations and communication skills; ability to communicate clearly and professionally both verbally and in writing; ability to respond openly to requests and concern. + Experience in developing data visualizations through dashboards, data analytics, and systems such as PowerBI and Tableau. + Experience with grant finance management including but not limited to conducting pre-award risk assessment, financial reconciliations, invoice tracking, and financial reviews/monitoring. + Knowledge of the state systems, processes, and procedures related to grant management and grant financials. + Variety of experiences working effectively with others from different backgrounds and cultures. **Additional Requirements** REFERENCE/BACKGROUND CHECKS – DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment. AN EQUAL OPPORTUNITY EMPLOYER Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.