Description
The Quality and Patient Safety Specialist is responsible for developing, implementing, and monitoring programs that promote high standards of patient care, safety, and satisfaction
This role involves collaboration with clinical and non-clinical staff to ensure compliance with regulatory requirements, improve care delivery, and foster a culture of continuous improvement
1. Project Management:
Develops and executes project plans by managing multi-disciplinary quality and patient projectsManages project timelines, agenda development, minutes, documents and presentation preparation, and reports on project progress2. Patient Safety Initiatives:
Coordinate and facilitate patient safety programs, including risk assessments, incident reporting, and root cause analysesDevelop and implement strategies to reduce medical errors and improve safety outcomes3. Quality Improvement:
Design, implement, and evaluate quality improvement projects using evidence-based methodologies (e.g., Plan-Do-Study-Act, Lean, Six Sigma)Monitor clinical outcomes, analyze trends, and recommend changes to improve care delivery4. Regulatory Compliance:
Ensure adherence to standards set by accrediting bodies (e.g., Joint Commission, CMS) and assist with survey preparation and follow-upParticipate in readiness preparedness surveysReview and facilitates the interpretation of regulations and standards to advise leadership and staff5. Data Collection and Analysis:
Collect, analyze, and report quality metrics and safety data to stakeholdersUse data visualization tools to present findings effectivelyIdentify trends and areas for improvement using tools like root cause analysis (RCA)Generate reports for leadership and regulatory bodies6. Staff Education and Training:
Educate staff on quality and safety initiatives, policies, and best practicesProvide training on incident reporting, risk mitigation, and regulatory complianceConduct training sessions for healthcare professionals on patient safety practicesPromote awareness of quality and safety initiatives and encourage reporting of near misses7. Collaboration and Leadership:
Work with multidisciplinary teams to foster a culture of safety and qualityAct as a resource for staff and leadership regarding quality improvement and safety practices8. Incident Management:
Partner with staff to facilitate the investigation of patient safety events and near-misses, documenting findings and implementing preventive measuresCollaborate in the management of the reporting process for adverse events and regulatory compliance9. Developing Safety Protocols:
Design and facilitate the implementation of policies to prevent medical errors, adverse events, and infections10. Risk Management:
Collaborate with clinical and administrative teams to minimize risks to patientsManage responses to adverse events, including patient communication and process review11. Performance Improvement:
Lead or participate in quality improvement projects (e.g., Lean, Six Sigma)Develop strategies to enhance patient satisfaction and outcomes12. Regulatory and Accreditation Readiness:
Ensure the organization is prepared for external audits and inspectionsStay updated on changes in healthcare laws and standards
Minimum Qualifications:
Minimum of 3-5 years of experience in a healthcare setting, with exposure to quality improvement and patient safetyMasters degree in nursing, healthcare administration, or a related fieldPreferred Qualifications:
Clinical background (e.g., RN, PT, etc.) Lean Six Sigma or equivalent quality improvement certification OR Certification in Quality and Safety (e.g., CPHQ, CPPS) highly desirableExperience/Skills:
Familiarity with regulatory and accreditation processes with deep understanding of regulations and accreditation requirementsStrong analytical skills with ability to interpret data and identify actionable insightsExcellent communication and leadership skills with demonstrated experience educating staff, engaging leadership and collaborating with interdisciplinary teams to achieve goalsFamiliarity with healthcare analytics tools and software with proficiency in the use of quality data analysis tools and software (e.g., Excel, Tableau)JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.
Additional DetailsSupporting a diverse, equitable and inclusive culture. Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members. Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.
ACCOMMODATIONS: EHC will provide reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.”
PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.
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