Collaborates with clinical leadership to develop, implement, and coordinate effective systems that improve patient outcomes and quality of care supporting the eight Pediatric Vital Signs (PVS) throughout the 47-county service area. Provides leadership in the areas of quality improvement and supports the mission by leading the performance improvements linked to the strategic plan.
Schedule: Full-time, M-F (1st shift)
Location: Central Campus
Why Nationwide Children's Hospital?The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose.
Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.
We’re 16,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.
Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.
Nationwide Children’s Hospital. A Place to Be Proud.
Responsibilities Collaborates with clinical leadership to design the quality strategy for Service Line(s) and develops a quality improvement (QI) project portfolio to meet the hospital’s strategic plan, service line goals, and compliance standards.Drives department or institution-wide QI projects and national collaboratives, utilizing project management and change management tools. Uses knowledge of improvement science and team facilitation to move internal and external community teams toward reaching their project goals.Uses knowledge of data analysis and statistical process control to turn data into information that teams can use to make decisions affecting patient outcomes. Assists teams in developing and implementing quality metrics.Collaborates with clinicians and community members to present and publish quality improvement work.Uses the Institute for Healthcare Improvement (IHI) framework as the basis for quality improvement work. Provides QI education and coaching for physicians and healthcare professionals.Maintains knowledge level and ability related to continuous quality improvement through reviewing relevant peer reviewed publications, attending conferences, and networking with other hospitals. QualificationsEducation Requirement
• Bachelor’s Degree with equivalent experience, required.
• Master’s Degree in engineering, healthcare, or business field, preferred
Certifications
• Certified Professional in Healthcare Quality (CPHQ), Six Sigma Green Belt or Black Belt certification, or Project Management Professional (PMP), preferred.
Skills
• Experience leading, coaching, and mentoring teams using the American Society for Quality (ASQ) and/or IHI Quality Toolbox.
• Exceptional interpersonal, organizational, and emotional intelligence skills for facilitation of meetings, presentations, relationship building, and effective communication to all levels of hospital staff and community partners.
• Proficient with Microsoft Office and data visualization tools, like PowerBI, Tableau, etc.
• Expertise in manipulating and analyzing large data sets using pivot tables, formulas, and graphs/charts. Proficient in making data tell a compelling story to drive practice changes.
• Highly proficient in statistical process control techniques, including QI Macros or other software to create and interpret control charts.
• Strong critical thinking skills for developing innovative solutions to healthcare challenges and prioritizing work tasks.
Experience
• 5 years of experience in the quality improvement and/or process improvement fields, or project management preferred.
The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.
EOE M/F/Disability/Vet
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