General Description:

The Quality Supervisor works with department managers to supervise Quality Technicians, Sr. Technicians, and Lead Technicians.  Maintains advanced quality systems related to manufacturing a high-quality product.   Also, includes cross-functional communication, trainer for new hires and others, ensuring implementation of continuous improvement initiatives, and conformance to current Good Lab Practices.   Manages projects of medium scope with some level of complexities.  Is the primary support role for the Operations group.  The Quality Supervisor completes these functions in the support of the manufacture of dairy-related products.

Job Responsibilities:

Supports planning and maintaining of lab schedule to provide uninterrupted support to normal Quality operations; support other activities as needed.  Support continuous improvement activities Support Operations and Manufacturing Services in assuring company quality standards are met Perform analytical testing and determine product conformance to specifications.   Demonstrate the ability to conduct equipment calibrations and troubleshooting as needed                            Perform finished product weight verifications and checks.  Including the ability to perform volumetric checks.                High level of proficiency at running sterility testing equipment, and other lab equipment, as well as being the primary trainer for new hires on the lab equipment. Capable of performing preventive maintenance and validation testing on all lab equipment.          Review products and assess eligibility for product release in accordance with company policy Complete sensory analysis on finished products as required Proficient at completing gram stains, direct microbial counts and has an in-depth understanding of Dairy microbiology Maintain cleanliness of work areas and partake in assigned cleaning duties as scheduled  Conduct investigative research on products or materials as assigned          Conduct Environmental Swabbing, sample testing, and result reporting.    Maintain and demonstrate a high level of professional attitude and appearance at all times.  Be able to work closely with others without disputes.      Set up documentation and sterile sampling for sample shipments.  Utilize proper shipping methods.          Maintain compliance with S.Q.F. Certification including drafting procedure and policy Applies and maintains 5s methodology (housekeeping) in the work area.         Troubleshooting, isolating problems, and repairing lab equipment as needed Perform other duties as assigned.   Responsible for achieving assigned goals in the area of production, safety, quality, performance, and cost. Responsible for complying with GMP’s, SOP’s, corporate and/or plant policies, rules, and regulations. Covers breaks and lunches and other staffing needs as assigned by their manager. Compliant with all legal requirements concerning dairy processing and safety on their assigned shift and reports concerns to their manager. Works in a safe manner and reports safety concerns promptly to their supervisor/lead and takes corrective actions as necessary to ensure a safe environment. Responsible for reporting food safety problems and initiating action and for supporting SQF by maintaining food safety and food quality. Ensures work areas are sanitary and strictly adhere to sanitation practices Communicates effectively between shifts and other departments

Essential Knowledge, Skills:

Microsoft Windows and software architecture experience SQF or similar quality systems experience preferred Basic Chemistry, Biology, Food Science, Ag-tech science experience preferred Able to demonstrate a high level of understanding of the current processing technologies in the plant and testing performed in the lab.  Be able to explain underlying scientific principles and utilize the knowledge to troubleshoot issues and implement continuous improvement initiatives. Ability to apply basic to complex mathematical concepts such as adding, counting, subtracting, multiplying, dividing, and knowledge of weights and measure, to sufficiently handle job tasks. Understand and respond appropriately to basic and complex, employee, vendor, and customer inquiries. Read, write and communicate using the English language sufficient to perform job functions (Other preferences will be given for special language skills when there is a business need). Knowledge of the company's mission, purpose, goals, and your role in achieving each of them. Ability to operate facility equipment as required in assigned area. Satisfactorily complete all company training requirements. Ability to interpret company documents and literature and UPC/code information.

Education/Experience:

Minimum of GED or High School diploma is required Basic Chemistry, Biology, Food Science, Ag-tech science experience highly preferred Previous supervisory or demonstrated leadership highly preferred

Performance Standards:

Responsible for reporting to work at scheduled times and communicating tardiness and absences with the assigned Supervisor/Manager prior to the occurrence. Responsible for reporting to work in a condition to work. Responsible for being well-groomed and dressed in a business-and position-appropriate attire at all times including ensuring compliance with GMP dress code standards. Comply with performance criteria, standards of conduct as contained in company policy, employment procedures, and responsibilities as described in the company handbook. Maintain a safe work environment at all times and immediately report and take appropriate action to correct a safety concern. Responsible for completing all assigned tasks and responsibilities as assigned.

Work Schedule:

Requires morning, afternoon, and overnight availability any day of the week based on the assigned shift. Requests to be scheduled off for a specific day require advance notification and approval by the Supervisor/Manager. Hourly: Generally scheduled for 40 hours; more hours may be required based on the needs of the business.

Environmental Concerns:

Normally protected from weather and temperature changes possible exposure to hot cold wet, humid or windy weather conditions does exist. May be subject to exposure to ingredients used in the manufacture of food products including allergens May be subject to exposure to chemicals involved in the manufacture and sanitation of a food processing facility.

Physical Job Requirements:

Ability to move throughout all areas of the facility including but not limited to office, production, and warehouse environments. Including the outside perimeter of the building. Able to wear all necessary personal protective equipment to perform job functions. Stand and/or sit continuously and perform job functions for a full shift with meal break. Physically able to stand, bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, crouch, handle and move items weighing up to 50 pounds without assistance and move objects exceeding 50 pounds with reasonable accommodations. Visual acuity corrected to perform job functions.

Work Location:

East Syracuse, NY

The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Byrne, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $32.00 to $48.00.