Job Description:

Focusing on Intermountain's Fundamentals of Care, the Radiation Oncology Center Manager is responsible for managing day to day operations and ensuring that excellent patient care is provided. This includes developing, managing, and achieving budgetary and financial objectives, quality improvement initiatives, service line development, and personnel management. This position works closely with Service Line Leadership, Providers and other Caregivers to ensure the highest value sub-specialty care.

This position is a geographically sourced position in that the Radiation Centers over which this position has accountability are in geographically congruent areas (e.g., St. George and Cedar City Radiation Centers) and specified by the Leadership of Intermountain?s Cancer Service Line. This position will report to the System Leader for Radiation Oncology and will work closely with the corresponding geographically linked Medical Oncology Manager, Infusion (including Chemotherapy) Manager, Clinical Programs, local hospital and clinic leadership, SelectHealth, and other key stakeholders of the Cancer Service Line. This position is responsible for achieving the goals of the organization and the Cancer Service Line as well as creating and achieving operational and capital budgets for each assigned location.

Financial Management accountabilities, including: Develops, proposes, and manages operational budget. Develops, proposes, and manages capital budget. Maintains financial literacy relative to ambulatory care and industry trends. Manages accounts payable in an accurate and timely manner. Maintains inventory control processes and facilitates purchasing in accordance with established procedures. Manages facility assets in a responsible manner. Understands and adheres to all financial policies and procedures, and leads others to do the same.Human Resources Management accountabilities, including: Responsible for payroll accuracy and timely approval. Conducts job interviews and employee selection in a manner that supports effective staffing. Performs onboarding and orientation with new staff to promote employee engagement and staff productivity. Conducts staff and provider rounding on a regular basis. Initiates activities to promote employee and physician engagement. Utilizes formal and informal recognition resources to recognize staff and provider accomplishments. Demonstrates accountability and follows through on assignments, projects, and tasks. Conducts training activities with staff and providers to support operational functions. Maintains effective staffing levels and adequate scheduling.Compliance accountabilities, including: department compliance with federal, state, and other facility/department specific accrediting and certifying bodies. Maintains appropriate departmental documentation. Effectively monitors departmental medical equipment with appropriate maintenance and follow up. Keeps informed of all changing regulatory requirements, works with the medical staff to ensure compliance with all regulatory requirements, and is responsible for compliance with relevant reimbursement laws and regulations.Information Management accountabilities, including: Understands and utilizes billing systems effectively. Maintains and ensures optimized utilization of telephone systems. Ensures compliance and appropriate utilization of information technology resources. Utilizes information technology to ensure accurate coding processes. Performs and participates in audits to ensure compliance and minimize organizational risk. Understands and abides by privacy laws (i.e. HIPAA) and organizational policies and procedures regarding health information management, safeguarding protected health information (PHI). Utilizes on-line resources, including intermountain.net, effectively.Leadership accountabilities, including: Provides operational leadership in a manner that promotes a consistent, effective culture. Demonstrates effective written, verbal and electronic communication that is professional in both content and delivery. Leads in a manner that promotes positive physician relations and encourages physicians and others to have a voice. Maintains functional relationships with others throughout the organization to draw upon their expertise and resources effectively. Inspires and motivates others toward organizational and personal goal achievement. Demonstrates effective interpersonal skills.Clinical Care Management accountabilities, including: Exemplifies and promotes positive patient relations. Understands and empowers frontline employees and providers to utilize effective service recovery, as needed. Promotes care delivery processes that are harmonious with the organization's healing commitments. Optimizes healthcare delivery processes to streamline an efficient patient flow. Understands quality improvement tools and methodology (i.e. 100% participation) and utilizes the same to improve both the delivery of extraordinary patient care and operational processes. Participates in, promotes, and utilizes patient feedback mechanisms, including patient perceptions of quality (PPQ) surveys, to ensure extraordinary care. Designs, implements and evaluates standards of care and motivates staff to provide efficient, safe, effective, and compassionate care. Holds clinic staff accountable for outcomes using patient satisfaction metrics, national benchmarks, and other resources.Patient Care Delivery Systems accountabilities, including: Understands clinical policies and procedures and ensures patient care is delivered in accordance with the same. Understands the medical home concept and implements model, as required. Understands the mental health integration concept and implements, as required. Understands the clinical programs concept and implements. Develops and promotes adherence to clinical standards of care. Implements and monitors identified quality measures to promote effective patient care delivery.Facility Management accountabilities, including: Promotes safety and security in all facilities by conducting regular safety inspections and monitoring the work environment for potential hazards and maintenance issues. Actively participates in emergency preparedness activities, including drills, simulations and training with staff and providers. Ensures that material safety data sheets (MSDS) are accessible and that staff is familiar with workplace hazards and the process of responding to workplace exposures, accidents, injuries, and illnesses. Takes responsibility for all physical facility maintenance, including building repair, landscaping, and housekeeping. Ensures that preventative maintenance, repairs, etc. are completed on a regular basis on all equipment, as required.Accounts Receivable Management accountabilities, including: Understands and utilizes financial assistance practices, training staff and providers to do the same. As necessary, coordinates account receivable activities with the Central Billing Department. Understands and utilizes approved collection practices in the back office, training staff and providers to do the same. Understands and utilizes financial best practices, training staff and providers to do the same. Understands and utilizes approved registration practices in the front office, training staff and providers to do the same. Understands and utilizes financial scorecard measures to benchmark, monitor, and improve financial and operational performance. Ensures accurate and compliant coding practices, training staff and providers to do the same, as applicable.Other Management Responsibilities accountabilities, including: Explores feasibility and practicality of innovations in patient care delivery and patient-provider interactions, (i.e. on-line customer interface). Leads and initiates marketing activities to promote services, facilities, and providers within the communities served. Provides and promotes positive public relations.Serves as the main resource and primary contact for providers in the clinic. Proactively supports and identifies process improvements that will assist physicians with efficient scheduling procedures, pre-registration, accurate coding, cash collection, and billing reconciliation.Supports clinical education agreement with Weber State University for the education of radiation therapy students.Actively participates in quality improvement initiatives (i.e. CQI, TQM, Lean, 100% participation, etc.).Responsible to work with Human Resources and other leaders to create and maintain a positive work environment that fosters a highly engaged workforce.

Minimum Qualifications

Bachelor's Degree. Degree must be obtained through an accredited institution. Education is verified.Five (5) years of experience in progressively responsible healthcare leadership positions.Experience in budget development and management.Excellent leadership, communication, and interpersonal skills.

Preferred Qualifications

Masters Degree (Business or Health Administration).Registered Radiation Therapist (AART)Experience or background in Oncology Services.

Physical Requirements:

Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.See, read, and operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands.Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Location:

Intermountain Health Intermountain Medical Center

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$50.22 - $77.53

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado and Montana based caregivers.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.