*Description* Summary: Primarily serves as a liaison between Radiology professionals and customers to include community physicians, internal physicians, service departments and offsite facilities. Expedites the coordination of all testing and services in the department by coordinating the scheduling of diagnostic testing and procedures. Responsibilities: 1. Serves as a primary point of contact between Radiologist and community physicians by communicating and facilitating all follow up on studies and responding to patient care issues. 2. Performs all Radiology support functions in all areas of the department. 3. Obtains prior films/studies as requested by Radiologists, Supervisors/Leads, technologists and other departments (GI, Neuro, Pulmonary, Radiation Oncology, and Oncology). Uploads prior imaging/reports in PACS. Utilizes the Cerner RIS, PACS, Powerscribe 360, PacsGear, and Soarian systems. 5. Answers the telephone promptly and courteously. Takes detailed messages to ensure accurate and timely responses. Retrieves messages and responds to them in a timely fashion. 6. Assists other staff members as needed to ensure service excellence and quality of care in the department. 7. Monitors PACS worklist study and report status to assure exams have a final report and prior exams have been loaded into system. 8. Performs accurate search/selection of patient within the hospital system to maintain the integrity of the Electronic Master Patient Index and to ensure the accuracy of patient identification. 9. Prepares/Organizes study information for Tumor Boards. Loads images in Tumor Board folders in PACS. 10. Prepares patient packet information and screening forms for MRI studies. Provides codes for all MRI outpatient exams. Assures release of information forms are filled correctly and scanned into system. 11. Distributes Radiologist daily schedule to Radiology staff and affiliates. 12. Responsible for gathering and distribution of information for MRI and CT protocols for all locations. 13. Daily verification of prior image request and loading prior studies into PACS. 14. Assists IR scheduler in obtaining pertinent study/order information from ordering provider, office staff and radiologist. 15. Responsible for administrative assistant activities while administrative assistant is on PTO. 16. Fulfills all compliance responsibilities related to the position. 17. Performs other duties as assigned. Education: HS GRAD/EQUIVALENT Required: This position requires a minimum formal education of High School Diploma and minimum of three years job-related experience. Associates preferred. Minimum Experience: three years Desired: Customer service and organizational skills. Working Conditions: Manual: significant manual skills/motor coord & finger dexterity Occupational: Little or no potential for occupational risk Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force Physical Environment: Generally pleasant working conditions Company: Norwalk Hospital Association Org Unit: 406 Department: NRMC Exempt: No Salary Range: $16.50 - $23.00 Hourly We are an equal opportunity employer Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.